R530842 GDO STS Employee Expense Management Specialist

Job Description

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The Position

The GDO Source to Settle (STS) Specialist will work with a team StS colleagues in the GDO STS delivering and managing end to end StS processes. Additionally, the StS Specialist will work daily with our global BPO partner who executes StS Transactional services for Organon in the Region. The Specialist will be expected to support/backup as needed in a selection of the StS process areas (Invoice Processing, Employee Expense Management, Payments/Treasury).

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The Specialist will contribute to ensuring all StS processes and transactions comply with accounting standards, policies, SOX and statutory requirements. The Specialist will also provide input to the global process owner group for operational opportunities for process and control design, as well as vendor experience. The StS team will be organized regionally, so the Specialist will be working within a regional scope. As well as having responsibility for successful delivery of StS operations for their region, the Specialist will help to oversee service delivery from our BPO partner and will work collaboratively with Organon vendors & markets to have a full understanding of the business model & dynamics.

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Responsibilities:

• Deliver services in accordance with agreed Service Level, Controls and Governance.
• Help to manage process risk by adhering to policies and internal controls, comply with StS guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion to ensure our control environment remains robust
• Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
• Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
• Support training, accuracy, and timely delivery of work outputs.
• Engage and initiate with process owners and other GSS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
• Ensure professional and detailed process and related internal control documentation exits such as global SOPs, Regional Work Instructions etc in coordination with the StS Global Process Owner & ICC.
• Provide consultative support to our outsource partners in Genpact and ensure timely resolution of issues
• Resolve escalated queries in accordance with agreed SLAs
• Collaborate cross functionally within the company/vendors/employees to resolve process and/or technical issues across COMET, Athena and associated STS systems

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Support Internal Stakeholders:

• Partner with stakeholders to define objectives, align expectations and ensure an end to end approach to process change and improvements.
• Ensure 'world-class service' experience for vendors, fellow employees, and stakeholders.
• Manage relationship through collaboration, negotiation, and influence.
• Perform a variety of responsibilities within the Source to Settle (StS) tower as requested

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Preferred Education, Experience, and Skills:

• Bachelors degree in Business Administration, Finance, Accounting or other related to StS.
• Up to 2-3 years experience in StS processes preferably in a MNC/SSC environment
• Fluent in English and Chinese a distinct advantage when supporting BPO and STS Stakeholder
• Experience working on regional or global teams. (Valued: Experience of Launching / Standing up a Shared Service Operations).
• Experience with Internal or External Audit valued.
• Demonstrated experience working in large teams collaboratively.
• Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
• Demonstrated ability to maintain financial controls.
• Effective training skills and team building capabilities for management of functional tasks within area of responsibility.
• Good project management skills including ability to coordinate and implement complex cross-functional activities.
• Experience with continuous process improvement projects leading to significant time or bottom-line savings.
• Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
• Familiarity with US GAAP preferred.
• Solid financial background with experience in accounting processes valued.
• Proactive style in implementing new processes.
• Experience using SAP S/4 HANA required. Valued: experience with COUPA, CONCUR and Case Ticket Management Software (ServiceNow)
• Experience working in shared service, regional roles, participation in global initiatives preferred.
• Good communication skills for both written & verbal.

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Required Skills:

• Work under pressure to meet deadlines
• Negotiation and influence and dealing with ambiguity.
• Problem solving and critical thinking.
• Teamwork orientation with Strong customer service and collaboration mind-set
• Process improvement and drive for results.
• Organizational agility and prioritization.
• Assertive Communication and proactivity.
• Deliver efficiencies, compliance, and control through standardization
• Attention to details

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Secondary Job Description

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Must haves:

at least 5 years of working experiences with SAP, Concur, Employee Expense

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There are 2 numbers of hiring in this position.

1 person should speak Chinese and English and anoter person should speak English.