Program Manager

1 day ago


Penang, Malaysia Plexus Manufacturing Sdn Bhd Full time 120,000 - 240,000 per year

Industries:

  • Medical
  • Aerospace
  • Networking
  • System Integration

Responsibilities:

  • Responsible for meeting revenue and customer growth objectives for Plexus through managing of Program Managers and Customer teams, while working closely with quoting, manufacturing & materials
  • Coordinate NPI Projects
  • Responsible for understanding and driving the customer P&L (sales, margins, mark- ups), contribution goals, inventory goals and any specific cost drivers.
  • Work with site leadership in regards to customer initiatives such as determining priority for capacity conflicts and coordinating site revenue/P&L improvements.
  • Manages the site staff of program managers to assure adequate coverage for the site's customer base. Makes adjustments as needed.
  • Generate and manage the customers' management budgets
  • Direct the Program Management team to ensure a successful transition of new business
  • Create & develop profitable new business opportunities with the existing and new transition customers.
  • Maintains close working relationships with the Plexus customer managers, directors and account executives in order to provide customer service excellence.
  • Maintain a basic understanding of and ensure adherence to customer contracts and/or materials agreements.

Requirements:

  • Degree with minimum 8 years' working experience or equivalent in EMS Companies.
  • Assertive and self-motivated with the ability to work independently and in a team environment
  • Must be able to problem solve, prioritize and have the ability to multitask and continuously improve processes and capabilities.
  • Must possess excellent oral and written communication, organizational and troubleshooting skills
  • Ability to discern the alignment of customer requests and actions against contractual stipulations and accepted business conditions
  • Create presentations, documents, etc. for management and customers to effectively communicate business problems and solutions
  • Must demonstrate management skills as defined by company leadership development
  • Familiarity with financial metrics and levers that drive the metrics; ability to develop and implement improvement actions
  • Ability to learn the operating facets of the Electronic Manufacturing Services (EMS) industry.

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