Current jobs related to Client Manager - Petaling Jaya Selangor Darul Ehsan - NTT

  • Client Manager

    4 months ago

    Petaling Jaya, Malaysia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Manager

    4 months ago

    Petaling Jaya, Malaysia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Manager

    4 months ago

    Petaling Jaya, Malaysia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Manager Client Management

    3 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:151485**Description**: **Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to...

  • Executive, Client Management

    3 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:151875**Description**: **Job Summary** Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients **General Responsibilities** - Implement DKSH existing or new business / clients. - Drive business...

  • Assistant Manager, Client Management

    4 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:143883**Description**: **Job Summary** Manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to ensure...

  • Assistant Manager Client Management

    3 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY**Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable - Review business and marketing...

  • Assistant Manager, Client Management

    3 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY**Job Summary**: - Manage client accounts to ensure smooth client business integration and drive business growth of clients.**General Responsibilities**: - Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable - Communicate new developments...

  • Client Account Management

    3 months ago

    Petaling Jaya, Malaysia NOIR HEALTH & BEAUTY SDN BHD Full time

    Manage and maintain client relationships, ensuring a high level of customer satisfaction. - Act as the primary point of contact for all client account matters. - Provide sales and entrepreneurship training. - Ensure the timely and successful delivery of our solutions according to client needs and objectives. - Develop a new business strategy with existing...

  • Client Management Executive

    4 months ago

    Petaling Jaya, Malaysia Boardroom Corporate Services Sdn Bhd Full time

    Operations - Attend to stakeholders enquiries and process all submitted documents relating to shareholder services - Receive, check, sort, record and process all documents received from shareholder(s) or lodging agent(s) in accordance with the necessary procedures - Acknowledge and issue receipt(s) to shareholder(s) or lodging agent(s) - Ensure documents and...

  • Executive Client Management

    3 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY**Job Summary**: Manage client accounts to ensure smooth client business integration and drive business growth of clients. **General Responsibilities**: - Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources. - Execute and monitor promotion plans to...

  • Executive Client Management

    4 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:139822**Description**: **Job Summary** Manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Support superior in managing day-to-day operating expenditure against operating budgets to ensure...

  • Client Success Manager

    4 months ago

    Petaling Jaya, Malaysia Dataxet Malaysia Sdn. Bhd. Full time

    **Responsibilities for CLIENT SUCCESS MANAGER** - Establish clear retention goals to maintain zero-churn and recommending solutions by upselling and cross-selling. - Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer...

  • Client Service Manager

    4 months ago

    Petaling Jaya, Malaysia Shopper360 Full time

    **Role** **Duties & Responsibilities** - Building and maintaining client relationships by developing strong relationships with clients by understanding their businesses, products, and goals. - Regularly communicating with clients to assess their needs and provide solutions. - Identifying sales opportunities - Proactively identifying potential sales...

  • Executive Client Management

    3 months ago

    Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:145436**Description**: **Job Summary** Support the execution of clients' business plans and trade marketing strategies for product groups to achieve overall sales targets. Support daily operation tasks internally (Sales, Finance, Supply Chain) and externally (Client)....

  • Client Relationship Manager

    4 months ago

    Petaling Jaya, Malaysia JOEL & CO Full time

    Build and maintain strong business relationship with clients and provide excellent service to firm clientele. - Work closely with other departments in the company implementing strategies to achieve objective / targets. - Prepare monthly and quarterly client reports, valuation report, and monthly business review. - Provide company with suggestion and...

  • Client Relationship Manager

    4 months ago

    Petaling Jaya, Malaysia JOEL & CO Full time

    Build and maintain strong business relationship with clients and provide excellent service to firm clientele. - Work closely with other departments in the company implementing strategies to achieve objective / targets. - Prepare monthly and quarterly client reports, valuation report, and monthly business review. - Provide company with suggestion and...

  • Client Relationship Manager

    4 months ago

    Petaling Jaya, Malaysia JOEL & CO Full time

    Build and maintain strong business relationship with clients and provide excellent service to firm clientele. - Work closely with other departments in the company implementing strategies to achieve objective / targets. - Prepare monthly and quarterly client reports, valuation report, and monthly business review. - Provide company with suggestion and...

  • Associate Client Success Manager

    4 months ago

    Petaling Jaya, Malaysia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Account Managers

    4 months ago

    Petaling Jaya, Malaysia Bumbu Agency Sdn Bhd Full time

    **Responsibilities**: - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas - Build and maintain strong, long-lasting client relationships - Meet regularly with other team members to discuss progress and find new ways to improve business - Identify upsell, cross-sell, and renewal opportunities and communicate...

Client Manager

3 months ago

Petaling Jaya Selangor Darul Ehsan, Malaysia NTT Full time

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can grow, belong and thrive.

Your day at NTT DATA

The primary responsibility of the Client Manager is to take full ownership of his/her assigned accounts and manage and grow relationships to drive expansion and renewals across all solution areas. They are able to do so by leveraging NTT(Ltd)âs tools and methodologies to analyze the clientâs situation and business requirements. They possess advanced planning skills to co-ordinate the interaction of a number of NTT(Ltd) role-players in different geographies during the sales engagement. They display strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches.

What you'll be doing

Key Roles and Responsibilities:

  • Manage and grow relationships to drive expansion and renewals across all solution areas within assigned regional clients.
  • Build relationship and influence stakeholders.
  • Work with and through NTTâs network of offices to deliver an excellent client experience in each relevant market.
  • Realise revenue and margin targets and maximise sales opportunities through connecting client needs with NTT offerings and solutions.
  • Develop and drive Dimension Data strategy with local CMs within assigned regional accounts.
  • Use engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).
  • Minimise churn and maximise retention in assigned accounts.
  • Use NTTâs sales tools (e.g. Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast.
  • Be fully aware of and understand the International Trade Policy.
  • Meet or exceed quota targets through comprehensive account management.
  • Grow the profitability, revenues and client satisfaction levels for NTTâs regional clientsâ portfolio.
  • Drive passionately for client satisfaction throughout the entire lifecycle of the clientsâ buying process, by taking ownership for the commercial agreement for each client.
  • Generate demand by assisting clients to identify current needs (turning clientsâ implied needs into explicit needs), and then effectively articulate how NTT (Ltd) can add value through services and solutions.
  • Approach the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.
  • Do a vulnerability analysis of NTT (Ltd)âs position in comparison to that of competitors and vendors to ensure the clientâs requirement is at the heart of the proposed solution.
  • Positively influence and enable financial control, governance and compliance in a region throughout area of specialisation to prevent and reduce financial costs.
  • Act as first point of contact for client issues.


Knowledge, Skills and Attributes:

  • Sales business acumen - The skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your clientâs business (including commercial and financial aspects) in order to bring value to them from NTTâs portfolio of services.
  • Sales client engagement and management - The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them and to be seen as a trusted advisor.
  • Sales solution skills - The knowledge of NTT Ltd.'s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to specific client and prospect needs and outcomes.
  • Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.


Academic Qualifications and Certifications:

  • Relevant Degree or Advanced Diploma
  • Advanced qualification would be advantageous
  • Relevant vendor certifications


Required Experience:

  • Seasoned experience in a similar role in a similar environment
  • Seasoned experience in a sales environment and/or customer service role
  • Seasoned sales and client engagement experience coupled with a good understanding of business, sourcing and technology market
  • Seasoned experience negotiating with clients and vendors
  • Seasoned experience managing regional accounts and building relationships
  • Seasoned experience analysing commercial information
  • Experience working with Salesforce.com contact platform

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.