Mandarin Customer Service Executive

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...

Job Responsibilities:Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and...

**Job details**: Posted 30 November 2023 SalaryRM2500 - RM3200 per month LocationMalaysia Job type Permanent DisciplineSupply Chain & Procurement Reference267577_1701358333 This consumer goods MNC is looking to hire a resourceful Customer Service & Logistics Executive to their growing team. This person must be attentive to details, able to work under...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

Answer customer calls and handle customer inquiries and complaints through various channels such as phone calls and emails, providing timely responses and professional solutions.Assist customers in processing and tracking orders, ensuring accurate and timely order information and providing customers with order status and shipping information.Track customer...

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...

Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...

Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer’s enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA. Working hours: 24*7 (Compulsory working on Public...

Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer's enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa, Mandarin.Have...

**Job Summary and Key Objectives** **Working closely with next line of reporting to**: - Market the company and its products. - Secure orders. - To ensure all customer order received, verified, processed, acknowledged, confirmed and despatched in a correct and timely manner. - Provide technical support to customers. - Provide good customer service and...

 Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers.  As a customer service specialist, you will respond to and accept...

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Telemarketing Executive (Work from Home) - Mandarin speaker **to provide unrivalled telemarketing services to our...

JOB VACANCY (Immediate)Customer Service Executive for E-commerce Company in CyberjayaSalary: RM 4500Job description:· Liaise with various vendors from China· Prepare Purchase Orders to vendors· Check and verify vendor invoices and make payment to vendors· Prepare invoices for clients· Handle office administration matters· Undertake any or all other...

RESPONSIBILITIESActively identify new sources of potential members by handling call, inquire, feedback from guests professionally.Providing quality experiences and service by proactively giving tours, product presentations, selling training sessions, and completed all members contracts accordingly.Plan and execute sales campaign to achieve and surpass...

Roles & Responsibilities:Deliver fair outcome to our customers and ensure the quality of service in placeActively share customer feedback to internal departments to improve the customer experienceActively respond to the feedback received from the social mediasWork with internal teams to ensure the pre & post service for all products are in...

Answer customer calls and handle customer inquiries and complaints through various channels such as phone calls and emails, providing timely responses and professional solutions.Assist customers in processing and tracking orders, ensuring accurate and timely order information and providing customers with order status and shipping information.Track customer...

Have a good understanding and understanding of the company's productsInteract with customers in timely manner and ensure follow up and ensure each feedback is closely properlyUpdate and maintain accurate documentation (customer service documentation), investigate issues and reportEnsure customer satisfaction and provide professional customer...