Customer Service Rep

**Responsibilities**: - Assist US office sales to obtain insurance quotation. - Answer customer questions and provide answers to them, making sure that customers stay satisfied. - Ability to multi-task in a fast-paced environment. - Assist in cross sales through referrals and account rounding. **Requirements**: - Must be proficient in English and Chinese...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

1. Installation and commissioning new system/sensor, troubleshoot, repair and provides training to customers on process measurement and control equipment for all line of business (LoB), including FE&C, FB&T, C&T and ESM. 2. Provides direct technical support to customers/reps/distributors, including but not limited to telephone/email/remote troubleshooting,...

Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers - Support physical consignment checks (resolve discrepancies in cooperation with the sales...

**Sales & Customer Service Support Executive** **Asia Square Sdn Bhd** Kuala Lumpur RM 2,500 - RM 3,200 **Job Highlights** - High commission rate - Flexible hours - Training is available - Great working environment We are one-stop SMS marketing solutions provider for businesses in Malaysia established in year 2012 with a small team but yet informative...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Job Responsibilities: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

Issue accurate ARB Corporate payments with regards to medical, staff loans (includes debit/credit memo), insurance, legal & personal rep and SST. **RESPONSIBILITIES OF POSITION** 1. Ensure timely preparation in daily corporate operations re medical expenses, staff loans, insurance, legal & personal rep and SST that adhere to the approved budget. To...

Perform order validation, basket configuration and submit into related system capability - Liaise with ISD and follow up on the issues been raised due to system problem - Responsible to update the progress in the related system and administer all open sales order - To ensure quality of order validation, configuration and data entry error - Schedules...

**Essential Functions/Core Responsibilities** - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns;...

**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

Customer service officers are being scouted for an esteemed MNC located in Mid KL What you need to do: Respond to customer queries/ orders on designated communication platforms Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls Employ good customer service and communication skills,...

List-ID: 104514502Today 18:10 **Job Description**: - Responsibilities: - Handle day-to day operation, reporting, filing - To respond any customer query/complaint and to facilitate its prompt resolution. - Undertake any ad-hoc assignments as and when required. - Manage mini-projects to improve overall performance and processes. - Identify and assess...

Able to determine the issue for each interaction and assist professionally. - Passionate in helping to resolve customer issues and complaint handling. - Guide and resolve the issue professionally and efficiently. - Assist customers to solve issues by providing the right solution. - Respond promptly to customer inquiries to the designated resource. - Keep...

**JOB VACANCY CUSTOMER CARE OFFICER** **COMPANY NAME** : HAP SENG **LOCATION** **:14th Floor, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur.** **POSITION** **:CUSTOMER CARE OFFICER** **QUALIFICATION**: - Experience 3-5 working experience in customer service - Age 35-40 years old **Job Type**: Contract Contract length: 12 months **Salary**:...

Job Description Able to determine the issue for each interaction and assist professionally. Passionate in helping to resolve customer issues and complaint handling. Guide and resolve the issue professionally and efficiently. Assist customers to solve issues by providing the right solution. Respond promptly to customer inquiries to the designated...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and...

Customer service reply customer in Malay or English **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM5,000.00 per month **Benefits**: - Flexible schedule - Opportunities for promotion - Professional development Schedule: - Day shift Supplemental pay types: - Attendance bonus - Commission pay - Overtime pay - Performance bonus - Signing...

Global business services company that specializes in providing customer engagement, technology, and outsourcing solutions.The RoleYou will be responsible for : • Providing introductory information to new customers• Ensuring that customers are satisfied with products or services• Following up with clients or customers to check that they’re still...