Customer service support, medical division

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

Primary Purpose: Support the Technical department in relation to the Product servicing and coordinating with Business & Clinical Dept in new product installation Accountabilities: Responsible for maintaining and providing technical service to renal units/dialysis related equipment. To provide technical support to the clinical resources nurses in...

Primary Purpose: Support the Technical department in relation to the Product servicing and coordinating with Business & Clinical Dept in new product installation Accountabilities: Responsible for maintaining and providing technical service to renal units/dialysis related equipment. To provide technical support to the clinical resources nurses in...

Managing end to end operation, shipping and sales support functions.Act as a liaison, providing product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.Constantly review working processes with vendorsCoordination on documentation between customers and carriers Good command of language skills...

**Date**:13 Jul 2023 **Location**: MY **Company**:idsMED **Responsibilities** - Deliver one-stop medical solutions to our customers. - Responsible for building and managing the relationship with customers in order to achieve the goals and objectives identified by the company and meeting / exceeding sales target. - Ensure that customers have a positive...

Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

Depending on individual's experience and abilities, we are looking to fill various positions in this role (L1 Customer Support or L2 Application Support).WHAT YOU WILL DO:Manage ticketing tasks such as organizing, updating, following up, and assigning tickets to the appropriate support team members or departments.Assist with support-related issues in terms...

Medical benefit, Allowance and commission provided.Better with customer service experience or no experience.TRAINING is provided.Serve and customer registrations or Administrative work.Basic Microsoft word and excel knowledge is required.Salary Range:RM2000-RM3000(Based on experience)

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

Assist with administrative tasks, document managementCollect personal details from clients; ensure accurate system filing and data updatesProvide support to customers; address queries professionallyArrange flights and accommodation for eligible clientsWork closely with the sales team; assist with sales clients personal details/status updates and-related...

**Responsibilities**: - Establishing trust and rapport with customers through effective communication. - Addressing customer complaints promptly, providing solutions and alternatives. - Assisting with product inquiries, refunds, and exchanges. - Collaborating with operational staff to deliver efficient and courteous service. - Utilizing store layout...

JOB BENEFITS> 5 work days & 2 rest days per week.> 8 rest days per month (6 weekdays & 2 weekend days)> Staff Meals Provided> Staff Discounts> Career Progression Plan> 1.5x hourly rate for OT> EPF & SOCSO> Attendance Incentive (RM100 per month)> Transport Allowance (RM80 per month)> Shift Allowance (RM50 per month)> Laundry Allowance (RM10 per month)>...

Depending on applicant experience and capabilities, we have multiple positions to fill in this role (L1 Customer Support or L2 Application Support). L1 Customer Support ExecutiveThis role's main responsibility is to act as a traffic controller for support request tickets, to improve the workflow and overall management of requests in the application support...

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...

Customer Service Attendant (Call Center)Job Description:Supports the Company's Vision and ValuesShows strong commitment to enhancing customer serviceAchieves set objectives and takes responsibility for outcomesConsistent in delivering established service standardsPrecisely records and shares messages and requestsDemonstrates proficiency in using necessary...

**Job Summary and Key Objectives** **Working closely with next line of reporting to**: - Market the company and its products. - Secure orders. - To ensure all customer order received, verified, processed, acknowledged, confirmed and despatched in a correct and timely manner. - Provide technical support to customers. - Provide good customer service and...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...