Live chat associate

3 weeks ago

Kuala Lumpur, Malaysia Petron Malaysia Full time

Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support. Responsibilities:- Engage with customers via live chat to provide assistance, answer inquiries, and resolve issues in a timely manner- Maintain a positive and professional attitude while interacting with customers- Utilize resources and knowledge base to provide accurate information and solutions- Document customer interactions and follow up on any unresolved issues- Collaborate with other team members to ensure seamless customer experience- Stay up to date on product knowledge and company policies to provide accurate information to customersRequirements:- 2 years of experience in customer service or a related field- Strong communication skills and the ability to multitask in a fast-paced environment- Experience with live chat software preferred- Proficient in typing and computer skills- Strong planning and decision-making skills- Passion for providing exceptional customer servicePersonality Traits: passionate, dedicated Soft Skills: planning, decision-makingBenefits:- Paid overtime- Company transportation- Company equipmentWorking Environment: At Petron Malaysia, we embrace creativity in a culture that values fresh ideas and inventive solutions. Join our team and be a part of a dynamic and innovative work environment.Equal Opportunity Statement: Petron Malaysia is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, gender, age, or disability. Deadline to apply: ******** How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.

  • Live chat associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full time

    Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support.Responsibilities: Engage with customers via live chat to provide assistance, answer inquiries, and...

  • Live chat associate

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full time

    Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support.Responsibilities: Engage with customers via live chat to provide assistance, answer inquiries, and...

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    6 days ago

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