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Technical Sales Engineer

4 months ago

Selangor, Malaysia Randstad Malaysia Full time

We are currently looking for a talented Technical Sales Engineer for an European MNC that specializes in PVC and Plastic manufacturing company.

Reporting to: Technical Service Manager
Location: Selangor
Excellent employee compensation and benefits

the role

  • Responds to technical inquiries from distributors or customers by providing guidance on formulations, process information, and assistance during production trial runs.
  • Monitors regulatory updates within the designated area and informs the Technical Service Manager accordingly.
  • Updates, familiarizes with, and documents all norms and standards for various product criteria based on application and location within the region.
  • Assists in handling customer complaints by:
    • Gathering information from the customer or Sales & Marketing team regarding the issue.
    • Arranging for sample collection from the customer and discussing the next steps with the Technical Service Manager.
    • Providing periodic feedback to the Technical Service Manager on the resolution of the complaint.
    • Participates in product development or modification to meet customer requirements as assigned to the cluster group.


      the requirements

      • Diploma degree or equivalent sales training or experience.
      • Skill & Knowledge in one of the operation/principle of fabrication machinery/equipment (Extruder/Two-Roll Mill/Hot Press/Injection molding machine, high speed mixer etc.)
      • Excellent planning & organizational skills.



        how to apply
        Please apply to the job ad above. After applying, you are encourage to reach out to Yee Dan via email at yee.dan@ randstad.com.my

        skills

        no additional skills required

        qualifications

        no additional qualifications required

        education

        Associate Degree/Diploma