Area Network Manager
4 weeks ago
Management (Manufacturing, Transport & Logistics)
The role of Area Network Manager involves overseeing and managing operations within a specific geographic area or region. Area Managers play a crucial role in ensuring the efficient and effective delivery of parcels and packages, as well as maintaining high levels of customer satisfaction.
Responsibilities :-
- Coordinate and manage the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.
- Recruit, train, and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.
- Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.
- Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
- Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
- Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulation set by the company e.g. arrangement for overnight parcel, fake POD (proof of delivery) and etc.
- Prepare regular reports on operational performance and other relevant data for senior management. Provide insights and recommendations for continuous improvement.
- Any ad-hoc task assigned by the management.
Job Requirements:-
A Diploma or Bachelor's degree in business, logistics, supply chain management, or any related field is preferred. Relevant work experience may substitute for formal education.
At least 1 year of experience in logistics, transportation, or a related industry. Previous managerial or supervisory experience is highly desirable.
Strong leadership and team management skills to motivate and guide a diverse team of employees.
Excellent communication and interpersonal skills to interact with internal teams, customers, and management.
Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
Your application will include the following questions:
What's your expected monthly basic salary?
The global e-commerce retail have increased from $860 billion in year 2011 to $1920 billion in year 2016, with an average annual growth rate of 17.4%, where Asia accounts for 46% of the global market. The average annual growth rate of e-commerce retail in Malaysia is over 20%
Express Industry is of vital significance for the rapid expansion of online e-commerce, and it requires advanced express services for delivery of good. So, here we come
Company Profile
J&T Express is a technology based express service company founded in August 2015 in Jakarta of Indonesia, nature of business covers domestic and international express service.
J&T Express vigorously apply advanced IT management facilities to provide customers with high-efficiency and high-quality service. J&T Express major engaged in express service with high efficiency pick-up and delivery service, meanwhile develop related network business.
J&T Express business keep growth at a tremendous speed, after one year evelopment, it become Top 2 express service company in Indonesia and the best express brand for e-commerce in Sep 2017. Partnership with Indonesia biggest e-commerce platform Tokopedia and other famouse e-commerce company including Blibli, Bhinneka etc.
Company valued reach 440 million USD and obtained financing 110 million USD in Jul 2017. J&T Express has extended its services to all over Indonesia with more than 4,000 service points and approximately 20,000 well trained talents.
Vision
To be a technology based express service company which business cover throughout Southeast Asia. To Be No.1 brand of e-commerce express service in Southest Asia.
Mission
J&T Express intergrity, share, service & responsibility are four core values drive by J&T Express to achieve the ultimate package express delivery quality for customers
Background
The global e-commerce retail have increased from $860 billion in year 2011 to $1920 billion in year 2016, with an average annual growth rate of 17.4%, where Asia accounts for 46% of the global market. The average annual growth rate of e-commerce retail in Malaysia is over 20%
Express Industry is of vital significance for the rapid expansion of online e-commerce, and it requires advanced express services for delivery of good. So, here we come
Company Profile
J&T Express is a technology based express service company founded in August 2015 in Jakarta of Indonesia, nature of business covers domestic and international express service.
J&T Express vigorously apply advanced IT management facilities to provide customers with high-efficiency and high-quality service. J&T Express major engaged in express service with high efficiency pick-up and delivery service, meanwhile develop related network business.
J&T Express business keep growth at a tremendous speed, after one year evelopment, it become Top 2 express service company in Indonesia and the best express brand for e-commerce in Sep 2017. Partnership with Indonesia biggest e-commerce platform Tokopedia and other famouse e-commerce company including Blibli, Bhinneka etc.
Company valued reach 440 million USD and obtained financing 110 million USD in Jul 2017. J&T Express has extended its services to all over Indonesia with more than 4,000 service points and approximately 20,000 well trained talents.
Vision
To be a technology based express service company which business cover throughout Southeast Asia. To Be No.1 brand of e-commerce express service in Southest Asia.
Mission
J&T Express intergrity, share, service & responsibility are four core values drive by J&T Express to achieve the ultimate package express delivery quality for customers
Show more
Perks and benefits
Medical
Miscellaneous allowance
Sports (e.g. Gym)
Birthday event, Teambuilding, Paternity leave
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