Avp, project support manager

4 weeks ago


na, Malaysia OCBC Bank Full time

Job Responsibilities: Conduct in depth analysis of existing business processes, systems and operations to identify areas for improvement and optimization. Collaborate with cross functional teams to gather requirements and understand business needs. Coordinate internal/business review and get business signoff for the project cost, plan, specifications etc. Prepare/review test scenarios and test cases, support user for UAT and other related activities to ensure business needs are met. Collaborate with Application/Service Owners as the Process Management counterpart in the management of service. Attend working group calls and meetings. Manage local systems and telephony needs and act as contact point for all IT & ID matters. Prepare monthly reports. Job Requirements: Good analytical and problem-solving skills, with the ability to translate business requirements into practical solutions. Strong communication and presentation skills, with the ability to effectively convey technical concepts to non-technical stakeholders. Ability to work collaboratively in a cross-functional team environment and manage multiple projects simultaneously. Demonstrated ability to adapt to a fast-paced, rapidly changing environment. This job description outlines the general duties and requirements of the IT Project Support Specialist role. Additional responsibilities may be assigned as needed.#J-18808-Ljbffr



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