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Customer Experience Associate
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Malaysia Customer Connect Malaysia Full timeCustomer Service Representative: Provide exceptional customer experience, resolve issues, and build relationships in a dynamic and supportive environment. We're seeking energetic individuals to join our team and embark on a lifelong journey in learning and growth. As a Customer Service Representative, you'll be an essential part of the journey, and your...
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Malaysia Customer Connect Malaysia Full timeWe're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...
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customer service
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Malaysia DobiQueen Full timeWe are looking for a talented individual to join our team. Here's a summary of the role in 30 words: Results-driven customer service professional with business acumen and excellent communication skills required to drive growth and profitability in a dynamic team environment.Job Responsibilities:Respond promptly and professionally to customer inquiries via...
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Customer Service
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Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full timeUp to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...
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Customer Service Specialist
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Malaysia Khatam Festive Apparel Sdn Bhd Full timeProvide exceptional customer service, ensuring customer satisfaction and loyalty through accurate information, timely responses, and professional communication. Responsibilities: Establish and maintain positive relationships with customers through excellent service and accurate product information. Represent the company in a professional manner,...
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Shopee Customer Service
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Malaysia Pinnacle Business Services Sdn Bhd Full timeCustomer Service Representative About the Role: We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. If you have excellent communication skills, a positive attitude, and a passion for delivering top-notch customer service, we want to hear from you! Key Responsibilities: • Provide professional chat support...
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Customer Service Consultant
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Malaysia Planet Telecoms Managed Services Sdn Bhd Full timeJoin our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. Your contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...
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Retail Customer Service
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Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time**Responsibilities**: - Establishing trust and rapport with customers through effective communication. - Addressing customer complaints promptly, providing solutions and alternatives. - Assisting with product inquiries, refunds, and exchanges. - Collaborating with operational staff to deliver efficient and courteous service. - Utilizing store layout...
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Customer Service Officer
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Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...
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Customer Service Manager
1 month ago
Malaysia Juris Technologies Sdn Bhd Full timeHuntsman Global Business Services is now looking for a dynamic individual as a Customer Service Manager. Huntsman Performance Products (HPP) is looking for a Customer Service Manager to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual will lead a Customer Service team and guide the team into a structured...
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Customer Service Manager
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Malaysia Juris Technologies Sdn Bhd Full timeHuntsman Global Business Services is now looking for a dynamic individual as a Customer Service Manager. Huntsman Performance Products (HPP) is looking for a Customer Service Manager to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual will lead a Customer Service team and guide the team into a structured...
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Customer Service Representative
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Malaysia UBASE Asia Sdn Bhd Full timeWe're seeking a Customer Service Representative to join our team. Here's a summary of the role in 30 words: Conduct outbound and inbound calls to customers, resolve complaints, and build strong relationships to enhance satisfaction and loyalty.Key Responsibilities:Verify customer details for Home Appliances ordersHandle high-volume phone calls regarding...
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Customer Service Representative
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Malaysia UBASE Asia Sdn Bhd Full timeCustomer Service Representative Deliver exceptional customer service by handling high-volume calls, resolving complaints, and building strong relationships. Key Responsibilities: Conduct outbound calls to verify customer details and information for Home Appliances orders. Handle a high volume of incoming phone calls regarding product inquiries...
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Customer Service Representative
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Malaysia UBASE Asia Sdn Bhd Full timeKey Responsibilities:Conduct outbound calls to customers to verify details and information for Home Appliances orders.Handle a high volume of incoming phone calls regarding product inquiries and services.Build and maintain strong customer relationships to enhance satisfaction and loyalty.Accurately document all customer interactions, including call logs,...
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Customer Service Rep
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Malaysia Graymont Full time**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...
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Customer Service Officer
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Malaysia TIME's group Full timeWelcome to our new URL. SIGN IN now for the same great experience. Learn more.Customer Service Officer (Home-Based)Answering of incoming calls and customer service enquiries, providing accurate information and handling customers' complaints within time limits.Strong phone contact handling skills and active listeningCustomer orientation and ability to...
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Customer Service Manager
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Malaysia VYNCKE Full timeVACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...
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Executive Customer Service
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Malaysia Scicom (MSC) Berhad Full timeSHAREJob DescriptionThe Responsibilities of the Role:To provide assistance and resolve telephone enquiries, problems or complaints from customers relating to a range of specified client products or services.To work as part of a team of Customer Service Executives and Assistant Manager.Using appropriate listening and troubleshooting skills to gather the...
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Shopee Customer Service
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Malaysia Pinnacle Business Services Sdn Bhd Full timeCustomer Service Representative required to handle customer inquiries and complaints via laptop/desktop. Key responsibilities include reconnecting and reactivating customer accounts, attending to customer complaints, and providing professional chat support. Requirements: SPM and above qualification Experience in customer service ...
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Representative - Customer Service
5 months ago
Malaysia Orica Full time**About Orica**: At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an...
Customer Service
2 months ago
REQUIREMENTSHave at least 4 years experience in customer service or retail line, with 2 years experience in managing a team as a supervisor, or team leader. Experience in logistics is not required as training will be provided.Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint.Candidate must be very fluent in English, Bahasa Malaysia & Mandarin is a must, as need to deal with customers who only able speak Mandarin.Able to work at Kuchai Lama, 5 days or 6 days per week (6 days work higher pay), working hour 8am-6pm. RESPONSIBILITIESMonitor customer service standard, ensure complaints are solved instantly, and customers are happy.Manage a fleet of in house drivers, plan delivery routes, and ensure the daily delivery are on time & run smoothly.Provide training, guide, and lead a team of operational staffs.Liaise with marketplace, partners, and corporate clients on order fulfillment and delivery matters. BENEFITSA company with strong culture, non-political, comfortable, and happy working environment.Major contributor who worked more than 3 years will have the opportunity to become part of the shareholders team.Wide learning and exposure in e-commerce online business.With EPF + Socso + SIP + medical benefits.
