Assistant qa manager
2 months ago
Job Summary Requirements: Proficient in Mandarin, Malaysian & English Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) Proven track record of collaborating with cross-functional groups to produce results Demonstrated ability to perform well in a rapidly changing and extremely global team Strong practical experience with Excel (Pivot Table, Charts, Statistical functions) is required a plus Excellent communication skills Strong critical thinking and exceptional problem-solving skills Proven track record of breaking down complex process and identifying key pain points in order to deliver business improvements at the regional or global level Passion for our mission of ensuring a world class support experience for our community Quality certification (e.g. Lean Six Sigma, TQM, etc.) a plus Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean 6 Sigma in projects to completion and quantification of impact. Collaborate with Training using data analysis to identify areas of opportunities to introduce training or coaching to further improve quality in operations. He/she will be responsible for setting and driving the Quality strategy within the programs in KL/PJ site and in accordance with the Teleperformance BEST QA standard. He will drive continuous improvement within the programs he supports.
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Qa manager
4 weeks ago
Pulau Pinang, Malaysia Teleperformance Full timeJob Summary Requirements: Proficient in Mandarin, Malaysian & English Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.)...
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Qa manager
3 days ago
Pulau Pinang, Malaysia Teleperformance Full timeOverview Job Summary Qualifications Requirements: Proficient in Mandarin, Malaysian & English Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd...
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Assistant Manager
1 week ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 09 Supervise a team of language analysts and contribute towards achieving business goals Lead and conduct day to day management of multiple data collection, research, validation, and translation processes, and aid team members in their day-to-day tasks and should any concerns arise. Mentor, coach, and...
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Assistant Manager, Transcripts Apac
1 week ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 09 **About the Role**: Assistant Manager, Transcripts APAC (Mandarin Workflow) **Grade Level (for internal use)**: 09 **The Team**: Transcripts APAC Coverage (Mandarin) Transcripts - Team is responsible for creating publication-quality transcripts of conference calls conducted by the corporates. The...
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Customer Service Assistant
2 months ago
Pulau Pinang, Malaysia Amway Inc. Full timeAssisting the daily operational activities of the retail outlet and store. - Product consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist...
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Customer Service Assistant
1 month ago
Pulau Pinang, Malaysia Amway Inc. Full timeProduct consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist in PRS repair, replacement & return of products, ABO resignation and issuance...
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Senior project manager
1 month ago
Pulau Pinang, Malaysia Pena Builders Sdn Bhd Full timeResponsibilities Spearhead overall aspects of on-going construction projects, ensuring on time delivery and compliance with clients' requirements and ISO standards. F ulfil company's contractual obligation in terms of progress, finance, safety, quality and environmental. Liaise with Authority to obtain the necessary works approval. Oversee and manage...
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Remote account support assistant
6 days ago
Pulau Pinang, Malaysia Petronas Full timeJob Description:Petronas, a leading company in the oil and gas industry, is seeking a Remote Account Support Assistant to join our team in George Town, Penang. This is a part-time entry-level position that requires at least 1 year of experience.Responsibilities:1. Provide remote support to account managers in maintaining client relationships.2. Assist in...
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Online customer service assistant
4 weeks ago
Pulau Pinang, Malaysia Qsr Brands Full timeJob Description:QSR Brands is seeking a part-time Online Customer Service Assistant to join our team in George Town, Penang, MY. As an Associate Level employee, you will be responsible for providing exceptional customer service to our online customers. Responsibilities:1. Respond to customer inquiries via online chat, email, and social media in a timely and...
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Online customer service assistant
4 weeks ago
Pulau Pinang, Malaysia Qsr Brands Full timeJob Description:QSR Brands is seeking a part-time Online Customer Service Assistant to join our team in George Town, Penang, MY. As an Associate Level employee, you will be responsible for providing exceptional customer service to our online customers. Responsibilities:1. Respond to customer inquiries via online chat, email, and social media in a timely and...
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Technical Project Manager
3 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**:Summary**: The role will primarily focus on delivering implementations & integrations. Technical project managers may additionally be required to produce cross-training materials in the agreed, standardised formats; take on primary & secondary responsibilities when delivering implementations & integrations with other team members; and...
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Corporate secretary executive
1 day ago
Pulau Pinang, Malaysia Snaphunt Full timeThe Offer Opportunity within a company with a solid track record of performance Strong opportunities to progress your career Flexible working options The Job Key Responsibilities: Incorporation or registration of new Sdn. Bhd. Companies and other entities Drafting of Director / Members' resolution Drafting of Annual General Meeting (AGM) / Extraordinary...
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Managing Editor, Biofuels and Feedstocks
3 weeks ago
Pulau Pinang, Malaysia S&P Global Full timeS&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing...
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Accountant
1 month ago
Pulau Pinang, Malaysia Power Integrations Full timeDescription Job Description: Costing functions such as inventory combined file, standard cost amortization, variance analysis, cost summary review, etc. Assist in Annual standard cost updates in Oracle system Month-end close in Costs & Revenue Assist in monthly sales forecast preparation Inventory E&O provisions, account reconciliation, in-transit...
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Intern - mfg admin
3 days ago
Pulau Pinang, Malaysia Advanced Energy Full timeResponsibilities: Assisting with general administrative tasks, including filing, data entry, and document management. Managing and organizing office supplies, ensuring availability and proper distribution. Coordinating and scheduling meetings, appointments, and travel arrangements for team members. Assisting in organizing company events, meetings, and...
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Administrative executive
3 weeks ago
Pulau Pinang, Malaysia Ultimate Solution Consultancy Full timeJob Responsibilities: Administer and execute paperwork to ensure smooth operations. Able to work independently and report directly to the Director To assist the Director in performing daily tasks both routines and special tasks. Working knowledge of MS Office Assist in preparing the monthly reports, and presentation materials for meetings when the need...
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Marketing intern
4 weeks ago
Pulau Pinang, Malaysia Medicrew Healthcare Full timeMarketing Intern E-commerce · Managing Shopee/Lazada/Tik Tok platform · Managing end-to-end campaign planning, promotion and pricing to hit the target · Monitor sales performance and prepare sales reports on monthly basis · Managing and liaise with affiliates · Manage company marketing activities Event · Reporting and...
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Accountant (Full Set)
1 month ago
Pulau Pinang, Malaysia Singapore Corporate Services Pte Ltd Full timeJob Highlights Working with a recognised Accredited Training Organization Competitive Salary Remuneration Package and Staff Benefit Responsibilities: Ensure timely, accurate month-end closing and financial reporting to Management. Responsible for preparation and closing of monthly and annual financial statements. Responsible for...
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Accountant (Full Set)
4 weeks ago
Pulau Pinang, Malaysia Singapore Corporate Services Pte Ltd Full timeJob Highlights Working with a recognised Accredited Training Organization Competitive Salary Remuneration Package and Staff Benefit Responsibilities: Ensure timely, accurate month-end closing and financial reporting to Management. Responsible for preparation and closing of monthly and annual financial statements. Responsible for...
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Client Services Executive
2 weeks ago
Pulau Pinang, Malaysia Cisive Full timeCisive is a global provider of compliance-driven human capital management and risk management solutions. The company’s core onboarding and pre-employment background screening offering provides clients with a streamlined, high quality, and regulatory compliant solution. Cisive is a growing global organization, and we continue to make significant advances in...