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Guest relations officer
1 month ago
Job Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience. Qualifications • College degree in hotel management or related field • Previous experience in Front Office or Guest Services • Excellent communication skills • Experience with Front Office Systems • Proficient in English, both written and spoken
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Guest relations officer
2 weeks ago
Johor Bahru, Johor, Malaysia Anantara Full timeJob Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...
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Guest relations officer
1 month ago
Johor Bahru, Johor, Malaysia Anantara Full timeJob Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...
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L - Guest Relations Officer [based in Sg]
2 months ago
Johor Bahru, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time**Guest Relations Officer** Working days: 6 days work week ( off day on Monday ) Working hours: 3-weekly rotating shifts ( 6:45am - 2:45pm / 11:45am - 7:45pm / 2:30pm - 10:30pm ) Location: Rhu Cross ( Nearby Tanjong Rhu MRT ) **( Transport pick-up is provided to / from Aljunied and Stadium MRT)** **Responsibilities**: - Carry out front counter duties such...
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L - Guest Relations Officer based in Sg
2 weeks ago
Johor Bahru, Johor, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full timeGuest Relations OfficerWorking days: 6 days work week ( off day on Monday )Working hours: 3-weekly rotating shifts ( 6:45am - 2:45pm / 11:45am - 7:45pm / 2:30pm - 10:30pm )Location: Rhu Cross ( Nearby Tanjong Rhu MRT )( Transport pick-up is provided to / from Aljunied and Stadium MRT)Responsibilities: Carry out front counter duties such as registration,...
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Guest service supervisor
2 months ago
Johor Bahru, Johor, Malaysia Anantara Full timeJob Description * s & ability * In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider,...
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Guest service supervisor
2 months ago
Johor Bahru, Johor, Malaysia Anantara Full timeA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys...
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Customer Relation Officer
2 weeks ago
Johor Bahru, Johor, Malaysia VIVA BESTARI INN SDN BHD Full time1. To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently; 2. Ensure that all guests receive a fast, efficient and friendly check in and check out; 3. Must be thoroughly conversant with the computer system; 4. To be familiar with the steps of checking out along with cash transactions, foreign currency...
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Guest Service Assistant
3 weeks ago
Johor Bahru, Malaysia Trove Johor Bahru Full timeGreets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...
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Customer Relation Officer
2 months ago
Johor Bahru, Malaysia VIVA BESTARI INN SDN BHD Full time1. To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently; 2. Ensure that all guests receive a fast, efficient and friendly check in and check out; 3. Must be thoroughly conversant with the computer system; 4. To be familiar with the steps of checking out along with cash transactions, foreign currency...
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Guest Service Assistant
2 weeks ago
Johor Bahru, Johor, Malaysia Trove Johor Bahru Full timeGreets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity Registers and rooms all arrivals according to established procedures Maintain intimate knowledge of departmental standards and procedures Keeps abreast of all modifications to accounting policies and procedures Responsible and...
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Guest Experience Expert
2 days ago
Johor Bahru, Malaysia Marriott International Full timeAdditional Information Open to Malaysian IC holders and permanent residents only.Job Number 24109784Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION...
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Front Office Assistant/guest Service Assistant
3 weeks ago
Johor Bahru, Malaysia Southeast Asia Landmark Hospitality Full timeThis role involves welcoming guests, addressing their inquiries and needs, and ensuring their overall comfort and satisfaction during their stay. The Guest Service Assistant plays a vital role in creating a positive and memorable experience for all guests. - Welcome guests with a warm and friendly demeanor, creating a positive first impression - Respond...
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Hygiene Officer
2 weeks ago
Johor, Malaysia Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Guest Service Executive
1 week ago
Johor Bahru, Malaysia Ormond Group Sdn Bhd Full time**Guest Service Executive - Tune Hotel Danga Bay** What Will You Do? You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We’re not really a strict job descriptions kind of place - we all roll our sleeves up and get stuck in wherever needed - but here's an idea...
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Guest Service Assistant
3 weeks ago
Johor Bahru, Malaysia SKS Hotel Residences and Resorts Sdn Bhd Full timeTo ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...
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Duty Manager/guest Experience Manager
2 weeks ago
Johor Bahru, Malaysia Thistle Hotels & Resorts Full time**Responsibilities**: - The capability to coordinate and manage the day-to-day operations of the Front Desk. - The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. - Able to monitor all standards in the hotel to ensure they are in place...
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Guest Service Supervisor
5 days ago
Johor Bahru, Malaysia Somerset Medini Iskandar Puteri Full timeSupervise the daily operations at the Front Desk, Guest Service and Telephone. Areas in charge will take turns in every three months. Maintains the established code of standards, efficiency and professionalism set by Management. Handles guests' requests and complaints effectively. Provide Management with timely feedback and reports of daily occurrences,...
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Guest Experience Officer
2 weeks ago
Johor Bahru, Johor, Malaysia Encasa Asia Full timeLocation:Marina Square/Suntec:- Singapore leading edutainment provider of unique & bonding interactive indoor play experiences:- Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations:- 5 work days | Rotational shifts including public holidays and weekends.Responsibilities Be customer centric with internal and...
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Front Office Executive
4 weeks ago
Johor Bahru, Malaysia The Avenue M Full time**URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guest. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's...
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Front Office Executive
3 weeks ago
Johor Bahru, Malaysia The Avenue M Full time**URGENTLY HIRING!!** - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guest. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's...