Operations Director

2 weeks ago


Bukit Merah, Malaysia A Wellness Holdings Pte. Ltd. Full time

Hair & Beauty Services (Trades & Services)

Operation Director roles is to ensure the organizations operations run smoothly. Your responsibilities include leading negotiations, budgeting, purchasing, and putting efficient workflows in place to maximize a company's productivity and performance. A director of operations must develop long-term operational strategies, working closely with senior management to meet company objectives.

Responsibilities:

  • Oversees and monitor daily operations, leading the team to achieve sales target and meet overall business objectives
  • Lead Spa team to maximize treatment bookings and yield management
  • Facility walk-through to ensure that standards are met
  • Ensure adherence of department and facility policies
  • Establish professional business relationship with all vendors and increase Spa product inventories
  • Leads the division and cultivates a supportive, motivating and collaborative work environment and also builds an effective and productive team,
  • Works closely with Business Development in the areas of proposals/contracts, client presentations, and maintains client relationships.
  • Lead the development, implementation, and evaluation of wellness programmes and initiatives.
  • Work closely with wellness professionals to develop and implement health and wellness awareness campaigns, workshops, resources and support programmes
  • Establish partnerships with providers and health organizations to offer health and wellness services.
  • Oversee budget management, vendor relationships, and programme logistics.
  • Oversee recruitment and training of team members to ensure sufficient and qualified personnel, develop and motivation
  • Develop an evaluation framework, analyze data and metrics to assess the effectiveness of programmes and make recommendations for continuous improvement.
  • Stay current on industry trends, best practices, and emerging research related to health and wellness domains.
  • Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently
  • Work efficiently with Marketing Communications in all aspects of Spa promotion as required
  • Promote and sell customized Spa programs to conference groups as required
  • Meet with group meeting planners to sell Spa facility and programs as required
  • Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility
  • Prepare operations and capital improvement budget preparation
  • Review expenditures to ensure that they are kept within operating budgets
  • Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services
  • Ensure all safety practices of Willow Stream are adhered to by entire Spa team, provide a level of Safety & Security for all guests/members
  • Conduct discussions /performance reviews with Spa team

Requirements:

  • Minimum 5-6 years of progressive experience in management position in Wellness industry
  • Good problem solving skills and effective decision maker
  • Excellent time management, interpersonal, communication and leadership skills
  • Thorough knowledge of budgeting and forecasting
  • Excellent problem solving and analytical skills
  • Able to multitask and work independently in a dynamic environment
  • Ability to work in a team environment and/or independently as needed
Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

What's your expected monthly basic salary?

How many years' experience do you have as an Operations Director?

A Wellness Holdings Pte. Ltd.

Hair & Beauty Services

AWH is a Singapore based investment holding company consisting of award-winning product and service brands. Holdings comprise of strategic business units within the Holistic Health, Clinical Aesthetic and Beauty Spa industries with emphasis on brands applying a natural and integrated system. Our brands include:

Chiropractic and Muscle Care: NATRAHEA

Premium Botox, Fillers, Laser, Aesthetic Treatments: Dr HAACH

Quality Holistic Supplements: Natural Health

Foot Care: NH Orthotics

With sights set on establishing AWH as a regional and international group of wellness companies we are constantly exploring new M & A opportunities, business partners and investors to expand our company outreach and accelerate our IPO initiatives.

AWH is a Singapore based investment holding company consisting of award-winning product and service brands. Holdings comprise of strategic business units within the Holistic Health, Clinical Aesthetic and Beauty Spa industries with emphasis on brands applying a natural and integrated system. Our brands include:

Chiropractic and Muscle Care: NATRAHEA

Premium Botox, Fillers, Laser, Aesthetic Treatments: Dr HAACH

Quality Holistic Supplements: Natural Health

Foot Care: NH Orthotics

With sights set on establishing AWH as a regional and international group of wellness companies we are constantly exploring new M & A opportunities, business partners and investors to expand our company outreach and accelerate our IPO initiatives.

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