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Solution Support

3 months ago

Shah Alam, Selangor, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

What you will experience in this role:

  • Offer pre-sales system support to the sales department, ensuring optimal configuration between products and clients' systems.
  • Provide advisory assistance to businesses regarding automation, proposing effective solutions to enhance operational performance.
  • Clearly convey and demonstrate the benefits of products to customers, ensuring successful implementation postsolution sales.
  • Test and assess new products/features for compatibility and functionality.
  • Collaborate with the sales and marketing departments to gather market insights, establish terms and conditions, and formulate service charges for new products, including service policy development.
  • Identify training syllabi and conduct training for sales staff and branch system engineers.
  • Evaluate and compare software solutions for informed decisionmaking.

What you will need to succeed in this role:

  • A minimum of
  • 2 years' experience in Electronic Document Management System (EDMS) and data capturing implementation projects is required.
  • Holds a degree in Computer Engineering/Science or an equivalent field.
  • Proficient in requirements gathering and business process mapping to identify potential avenues for automation.
  • Demonstrates effective teamwork with robust analytical and communication capabilities.
  • Displays independence, customer focus, and adeptness in delivering presentations.
  • Experience in Project Management is a valuable additional asset.
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Applicable for a Malaysian citizen only

Recruitment Consultant
:
Fenny

Contact:

OUR SERVICE FOR JOB SEEKERS IS FREE

Pay:
RM4, RM5,500.00 per month

Schedule:

  • Monday to Friday