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Digital Director

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard Full time
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Digital Director

Responsibilities:

  • Be a Subject Matter Expert for a portfolio of digital products, services and platform capabilities to support localization and market enablement.
  • Partner with the respective market teams to identify business opportunities that can be amplified with Mastercard's digital products and solutions.
  • Manage the sales and rollout of digital products and solutions in collaboration with the respective inmarket Account and Business Development Teams
  • Engage other internal solution experts to support customer value proposition development.
  • Models functional knowledge and best practice sharing, and provide thought leadership on technology trends and holisticsystem thinking to improve solutioning for their clients.
  • Identify and manage resolution of complex issues related to products and solutions development and recommend improvements to the market's portfolio or solutions strategy.
  • Drive competitive analysis and pricing strategy to help identify opportunities to grow your customer portfolio and revenue.

Requirements:

  • Extensive experience of working in the retail banking and digital payments space
  • Be technically savvy to understand indepth, various digital products and solutions such as tokenization, click to pay etc.
  • Rollupyoursleeves attitude to guide clients to implement and launch digital first initiatives across the markets
  • Deep understanding of the changing trends in digital payments (cards, ewallets, xpays, account to account transfers etc.)
  • Skilled at explaining technical problems succinctly and clearly
  • Identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the team
  • Strong project management skills.
  • Confident speaker and presenter, that can engage and effectively communicate with a wide variety of stakeholders.
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.