Executive, Customer Lifecycle Management

StashAway is looking for an experienced CRM & Lifecycle Marketing Manager to join our Marketing Team. Reporting to the Head of Online Marketing & CRM, this position is crucial for optimising the customer funnel through the entire lifecycle.Based in Kuala Lumpur, the Online Marketing & CRM team oversees tactical campaigns and customer retention across five...

Responsible to define, manage and assess customer lifecycle management (CLM) strategy and activities Qualify online leads to support Company's sales objective and guarantee the seamless integration of leads into the sales process Conduct the need analysis together with customer and give best advice of the product Assign the best and suitable sales consultant...

Executive Payroll AnalystResponsibilities/Main ActivitiesHexagon's Asset Lifecycle Intelligence division is seeking to hire an Executive Payroll Analyst based in Kuala Lumpur, Malaysia, you will be expected to handle Finance matters including liaising with internal and external parties, support the accounting, compliance and reporting in APAC. This position...

Responsibilities/Main Activities:Hexagon Asset Lifecycle Intelligence is looking for a Proposals Management Administrator to join our team in MalaysiaResponbilities: Produce professional, timely responses to assigned EOI, RFI, ITB, RFX Tender Responses to Hexagon PPM company standards Review customer provided documentation to produce accurate, consistent and...

Responsibilities/Main Activities:Hexagon Asset Lifecycle Intelligence division (formerly PPM) is seeking to hire an Kuala Lumpur, Malaysia.As the implementation Consultant you will be responsible for setup/installation, configuration, and customisation of Shift Operations Management Solution (j5) or process designs for the client's purchased or outsourced...

Position : Customer Support ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Early September 2023 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other...

Job description & ResponsibilitiesAs the Japan Buying Program Lifecycle Operations(BPLO) Specialist, you will report to the APJC BPLO Director and be a part of APJC Commerce Lifecycle and Operations(CLO). In this role, you would be the Subject Matter Expert (SME) and point of contact for handling software deals in direct engagements with the deal...

Position : Customer Care ExecutiveSalary : RM 2,500 - RM 3,500Location : Medan 28, Old Klang RoadWorking Hour : Any 5 days a week (may including weekend), 2 shift rotation10.00 am pm / 1.00 pm pm To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering...

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: March 2024 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

Position : Customer Care ExecutiveLocation : Kuala LumpurSalary : RM2,500 - RM3,500Working hours : 10am - 7pm / 1pm - 10pmResponsibilities: To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering technical issue in our company phone apps Atlas). To educate...

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Immediate Hiring - April 2024Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

Responsibilities:Purpose of Role: The Customer Success Manager (CSM) uses industry & product knowledge, business strategy expertise, and account management skills to drive value realization for our customers from Finastra's solutions and services. Customer Success Managers partner with Account Executives throughout the customer journey to deliver value, with...

The Offer Fantastic work culture Leadership Role Flexible working options The Job Your responsibilities will include: Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing...

Principal Customer Success Manager (IC QApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsJOB DESCRIPTIONPosition:Principal Customer Success Manager (IC3)Location:Kuala LumpurAbout Customer Success Services:The SaaS Customer Success Services organization aims to maximize SaaS revenue to Oracle and...

Position : Customer ServiceWorking Location : KL Eco City Bangsar, Kuala LumpurSalary Range : RM 2,500 to RM 3,500Working Hours : Monday to Friday (11am-830pm)Saturday (1130am-430pm)Job Descriptions Communicate effectively on customers enquiries Customer management Support related events Provide clerical and administrative support to management office if...

Executive, Asset Management (Transfer Agency Dept)Work Location: Jalan Tun Razak - nearby MRT Tun Razak Exchange/ TRXWorking Hours: 8.45 am pm (Must willing to stayback with OT provided; Depends on the workload)Working days: Monday - FridaySalary Range: RM 2,300 - RM 2,500Intake Date : Middle August 2023Requirements: Preferable1 years experience in account...

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Keep records of customer interactions, process customer accounts and file documents. 3. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.The HR Tag, CORE HR Software will...

Responsibilities: Lead and manage the endtoend project encompassing the requirements, plan, design, test, control, integration and transition/closure of Large Scale, Multi-Vendor, Multi-Technology, and Enterprise Level Solution(s). Provide the vision, strategy and business objective alignment while leading by example. Ensure the various projects in his/her...

1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers.Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic).Allocate tasks to staff according to the competence...

About Our Client Our client is a luxury skincare brand famed for its personalized, science-driven approach to beauty. They tailor treatments to each person's unique and ever-changing skin needs using high concentrations of botanical, marine, and biological extracts. Celebrated by dermatologists and beauty enthusiasts alike, they offers bespoke regimens and...