Customer Relationship Management

2 weeks ago


Subang Jaya, Selangor, Malaysia Trinity Workforce Solution Full time

Senior/Junior CRM (Customer Relationship Management)

Working Location - Old Klang Road (Hybrid mode)

Salary:
RM 4,500 - Up to RM 7,500 (Based on experience)


Work Type:
Permanent Vacancy


Key Responsibilities:
-


  • Gain insights into customers trends, preference & behavior for necessary sales strategy adjustment to optimize customer experiences.
  • Lead the development compelling and effective written content for business proposals and sales pitches.
  • Key account management, lead initiatives to enhance customer engagement and satisfaction.
  • Be customercentric, provide excellent sales solution and service experience to customer.
  • Customer acquisition & retention, planning and delivering CRM strategies with a view to convert potential customers, retaining existing customers, increasing brand loyalty.
  • Provide leadership and guidance, ensures a "knowledgesharing" culture by effective communication and documentation.

Requirements:

  • SPM level & above, Bilingual in English, Mandarin & Bahasa Language (verbal, written & read).
  • Minimum 3 years experiences with top sales result in others industry.
  • Basic computer skill such as Gsuite, PowerPoint & excel.
  • Strategic management thinking, strong leadership skills, and a wealth of CRM experience.
  • Resultoriented, Strong problemsolving skill and always keep to strive for excellence

Job Types:
Full-time, Permanent

Salary:
RM4, RM8,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Performance bonus

Application Question(s):

  • Able to Speak, Read & Write in Mandarin?

Education:

  • STM/STPM (required)

Experience:

  • Customer Relationship Management (CRM): 1 year (required)

Ability to Commute:

  • Old Klang (required)

Ability to Relocate:

  • Old Klang: Relocate before starting work (required)


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