Customer Relationship Manager

2 weeks ago


Subang Jaya, Selangor, Malaysia Saxco Marketing Sdn Bhd Full time

RESPONSIBILITIES:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and crossselling.
  • Understanding key customer individual needs and addressing these.
  • Knowing your competition and strategizing accordingly.

QUALIFICATIONS:

  • A Diploma/Bachelor's Degree in administration or a related field.
  • A minimum of 1 years' experience in related fields, Fresh graduates are also welcomed to apply.
  • Excellent interpersonal and communication skills.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.
  • Priority for Mandarin speaker

Salary:
RM3, RM4,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)


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