Customer Service Team Lead
1 week ago
Qualifications:
Minimum requirements:
- Bachelor Degree preferred
- Significant experience in a complex fast paced environment
- Minimum 2 years of prior relevant people management experience
- Strategic thinker with strong analytical and creative problemsolving skills
- Excellent written and verbal communication skills
- Passion for ensuring an excellent user experience
Responsibilities:
Responsibilities:
- Provide mentorship, guidance and career development to members of your team
- Lead a highperforming team through an exciting transition to build problem solving,
department to develop deeper, more scalable solutions
- Team management responsibilities for a market team, whilst also serving as a crossfunctional and a global liaison in developed areas of expertise
- Establish team goals and work with direct reports on strategies for executing,
- Deliver projects involving quantitative analysis, industry research, and strategy
analytical approaches and develop solutions
- Identify actionable insights, suggest recommendations, and influence team strategy
- Advocate for users within their market, partnering with global and crossfunctional
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