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Global Bpo Executive

3 months ago

Bayan Lepas, Malaysia Toll Group Full time
Company Description

Global Forwarding delivers cargo across our global network via road, rail, sea, and air.

From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.


Job Description:

  • Implementing effective, efficient business process and solutions that best meets the need of Company stakeholders.
  • Facilitating outcomes that will result in best practice service levels to clients through our TMS platform CW
  • Pursuing efficient gains, increased profitability and/or the reduction of operational costs through automation.
  • Monitoring, reviewing & supporting compliance, risk management and operational activities to support business in upholding proper corporate governance and compliance of the Company through CW
  • Eliminating any risk by improving on current levels of painpoints or noncompliance in CW
  • Continuous Improvement (CI) of processes and all changes are implemented in an effective manner (CW1 focus) that engages regions and countries and garners their readiness and willingness to adjust to change.

Qualifications:

  • 5+ years industry (freight forwarding) knowledge preferred
  • Excellent knowledge of CW1 (especially in workflow, macro area)
  • Computer skills, including advanced knowledge of Microsoft Office
  • Ability to read, understand and present technical publications and materials
  • SQL, Excel Macro/coding skills are big plus
Additional Information

Be Connected:


With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way.

Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it's what makes our possibilities endless.


  • Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._


You must be entitled to work in
Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.