Customer Retention Executive

Executive, Business Retention & AnalyticsPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an...

Sector: Customer Success- Expiry Date: 27 December 2023- Job Ref: J10774Join the Access Family and see how we make software ideas become a reality Our core value of 'Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.We...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

CUSTOMER SERVICE INBOUND - IMMEDIATE HIRINGJOB DETAILS: Work Location: Bukit Jalil Preferable those own transportations. Working Days: Monday Sunday (5 working days, 2 off days rotational)Working Hours: 9:00 am - 6:00 pm / 10:00 am - 7:00 pmJoining Date: 3 April 2023 (Immediate Hiring) Salary Package: Fixed Basic salary RM 2,000 + Fixed Allowance RM 400 +...

Description:As a Loyalty and Retention Executive, you have end-to-end responsibility of managing and delivering ZALORA's short, mid to long term loyalty initiatives that you will be overseeing together with your manager. You will work closely with your manager and cross departmental teams in also strategizing, conceptualizing and proposing new initiatives...

Are you ready to get ahead in your career? We want to empower you turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise...

Position : Customer Support ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Early September 2023 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other...

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: March 2024 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Immediate Hiring - April 2024Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

Kuala LumpurOVERVIEW:About the companyAn opportunity to work at one of the biggest app publishers in South-East Asia (150 milliondownloads, over 20 million Monthly Active Users).Established in Singapore in 2009, Bitsmedia develops and publishes Muslim Pro, the world leadingMuslim mobile app. Headquartered in Singapore, we also have a regional office in Kuala...

Job Details: Location: Bangsar South, Kuala Lumpur Working hours: Monday Friday, 8.30am 5.30pm Permanent position Offered salary: Up to RM 5,500Responsibilities: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize...

Key Responsibilities: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals.Analyze and understand customer health metrics and implement proactive measures to address potential issues and...

DescriptionA Great Opportunity in Malaysia AwaitsPurpose of Role:We are looking for a Customer Relations Executive to join our team to build and maintain strong relationships with parents, ensuring their needs and concerns are addressed promptly and professionally. To support and assist team lead to deliver excellent customer service and achieve parent...

Customer Support RepresentativeResponsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions....

Position: Customer Service ExecutiveLocation :Jalan Chan Sow LinWorking Hours :24hours rotational / 2 days off rotationalSalary: RM2,300 + Shift Allowance + Parking Allowance + KPI AllowanceContract :6 months (Renewable based on performance) Monitor and respond to the alarm signals within service level targets. Handle Inbound/Outbound call bilingually and...

Responsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions. Continuously strive to improve customer...

1.Customer Acquisition: The CRM can focus on acquiring new customers by implementing strategies such as lead generation campaigns, referral programs, targeted marketing activities, and leveraging customer data to identify potential prospects. The goal would be to increase the customer base and hit acquisition targets.2.Customer Retention: Retaining existing...

Build and maintain strong relationship with customers, understanding their needs, preferences and concerns. Monitor and track closely customers activities. Develop deep understanding of company products and service. Collect, analyse and report customer's feedback, complaints, and suggestion. Customers retention, ensure their satisfaction and loyalty.;...

Responsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions. Continuously strive to improve customer...