Customer Success Manager

2 weeks ago


Johor Bahru, Johor, Malaysia WESTON ROBOT SDN. BHD. Full time

Weston Robot is a pioneering robotics company based in Singapore, Malaysia and China, specializing in advanced robotic solutions for various industries.

Established with a focus on innovation, Weston Robot designs and develops cutting-edge robotic technologies tailored to meet specific needs. Their products range from robots for facility management to service robots for utility and transportation sectors.

With a commitment to quality, efficiency, and customer satisfaction, Weston Robot has become a leading player in the robotics market.

Through continuous research and development, they strive to push the boundaries of what robots can achieve, enhancing productivity and transforming businesses.

Weston Robot SDN BHD is located inside the MRANTI Park in Kuala Lumpur. You need to commute to our office to perform this job. This job has basic pay and sales commission.

  • Help customer succeed with our robots and other deeptech innovations。
  • Develop a quality pipeline with assigned institutions and companies.
  • Manage and lead the sales process.
  • Maintain an outbound visit.
  • Generate recommendations and accelerate the sales cycle.
  • Work with the marketing team to customize marketing activities per account.

Requirements:

  • Love robots, love deep tech, love technologies.
  • Desire to be a superstar in the job.
  • A bachelor's degree (3 years of relevant experience in the field of engineering preferred but not mandatory, e.g., mechanical, electrical, computer, communication...).
  • A drive to succeed and a proven ability to be resilient and overcome challenges.
  • Highly effective verbal and written communication skills.
  • A disciplined approach to daily activity planning, setting goals and achieving success.
  • Critical problemsolving skills to handle customer questions.
  • Aptitude to quickly learn new technologies.
  • Able to travel regionally and internationally.
  • Has 3+ years of passenger car driving license.

Job Types:
Full-time, Contract

Contract length: 24 months

Pay:
RM3, RM12,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Yearly bonus

Education:

  • Bachelor's (required)

Experience:

Business Development: 1 year (required)

Language:

  • English (required)


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