Corp Ticketing Officer

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talentnect Full time

Responsibilities:

  • Work with other departments on ticketing requirements.
  • Handling Group Airlines Ticketing and Query, Request and Refunds/rebooking of tickets.
  • Dealing with various airlines.
  • Handling Series, nonseries, adhoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR.
  • Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients.
  • Issue invoices, monitoring invoicing and collections of outstanding debts for Cash Term customer.
  • To hold the rotate 24/7 mobile phone and laptop.
  • Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company's Image.

Requirements:

  • Minimum 3 years of working experience in ticketing and travel agency.
  • Experience in ticketing for corporate clients.
  • Good understanding of Airline/Aviation/Travel industry.
  • Ability to use Sabre system.
  • Excellent spoken and written communication skills (English).
  • A team player with a strong work ethic.
  • Positive thinking and resultsoriented.
  • Ability to work under pressure and meet deadlines.
  • Ability to multitask and prioritize responsibilities.
  • Strong attention to details.

Job Types:
Full-time, Permanent

Salary:
RM4, RM6,000.00 per month

Schedule:

  • Monday to Friday

Experience:

- ticketing: 3 years (preferred)

- ticketing for corporate clients: 1 year (preferred)
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