Business Development Executive

2 weeks ago


Kuala Terengganu, Terengganu, Malaysia Prudential plc Full time
Prudential's purpose is to help people get the most out of life.

We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions.

We pledge to make Prudential a place where you can Connect, Grow and Succeed.

Responsible to assist the region Agency Force to achieve the overall productivity, profitability and quality targeted by the Company.

Principal Duties & Responsibilities:
Sales Development

  • Monitor and supervise agency strategic action plans on KPIs.
  • Attend to any agency doubts, concerns and problem faced by agency members and to provide solution to overcome the problem.
  • Provide guidance and counseling to agency members violating Company/ Industry/Regulatory guidelines and to enforce the prescribed guidelines among agency members.
  • Provide additional motivation for agency members to raise agency morale.
  • Organized and support all company's functions.
  • Continuously encourage agency members to focus on recruiting new agents.
  • Encourage Agency Leaders to trainup agents for promotion to be future leaders.
Customer Service Development

  • Participate in all identified corecustomer service programs to update of product and system knowledge.
  • Work closely with and support branch staff in identifying root causes/trends of customer service issues and coming up with solution to resolve it.
People Development

  • Implement Core-Program to encourage new agents to do well and retain them in our Company.
  • Ensure that training rooms, training centers and other training facilities & equipment in the respective region are properly maintained in tip top condition.
  • Provide quality training and supporting services to the agency force to upgrade one's skill and performance.
Communication & Organization Development

  • Provide a formal platform to disseminate information and receive feedback from agency members during agency meetings.
  • Assist and support all launches and events.
  • Communicate and motivate by promoting Agency, Regional or PAMB's challenges, incentives and contest to the Agency.
  • Organize and implement formal platform for interaction of agency members and building teamwork through group meetings and gatherings.
  • Submit weekly planning and monthly reports.

Job Specification:

  • Degree / Diploma in any discipline.
  • Experience in agency development will be an added advantage.
  • Good interpersonal and communications skills.
  • A selfstarter with pleasant personality and serviceoriented work perspective.
  • Must be selfmotivated with the ability to work under minimum supervision.


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