![Paradigm Mall Petaling Jaya](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
2 weeks ago
RESPONSIBILITIES:
- To answer telephone calls and pas all calls properly to the relevant personnel / department.
- To provide information and directions to tenants / shoppers at the Mall, i.e. shops location, promotions activities, etc.
- To handle lost children until such the parent / guardian are paged via the PA system to claim their children.
- To handle lost item by shoppers who have lost / misplaced any items while in the Mall.
- To assist in any activities i.e. registration for colouring contest, etc.
- To assist in giving out free gifts to shoppers who have made purchases at the Mall during promotions such as Anniversary Celebration, Festive Season, etc.
- To distribute circulars to tenants.
- To maintain the shopping mall's image i.e. Information Counter is kept tidy at all times with relevant brochures displayed to the public.
REQUIREMENTS:
- Must be able to communicate very well in Bahasa Malaysia and English.
- At least 23 years(s) of working experience in similar capacity.
- Good general knowledge of the surrounding areas of the shopping centre, local prominent landmarks and transportation infrastructure.
- Good interpersonal and documentation skills.
- Able to operate MS Office
- Excel & Words.
- Must be willing to work on Shifts, Weekends and Public Holidays.
- Position is based in KELANA JAYA, PETALING JAYA.
Salary:
RM2, RM2,600.00 per month
Application Question(s):
- What is your expected salary?
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