Executive, Customer Service

2 weeks ago

Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

About You
CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour.

Your Day-To-Day

  • Perform Outbound Calls based on leads assigned by Team Leads via CARSOME's CRM system & also handle leads via CARSOMEWhatsApp platform
  • Attend customer inquiries by providing accurate information regarding CARSOME's used car business, product & service offerings.
  • Support customers in account registration,test drive appointments and also car booking
  • Proactively persuade customers to reschedule appointments that have been cancelled
  • Proactively inform customers of ongoing deals and promotion.
  • Deliver a high level of customer satisfaction
  • Uphold high standards of prudence and discretion in processing and maintaining customer interaction records and account details using Carsome Telesales tools provided.

Your Know How

  • Education
  • SPM/Diploma/Degree
  • Proven Customer Support/Service/ Telesales
  • Able to work under a fast phase environment Have a positive mindset, sales oriented person


 Office location
  • The Ascent Kelana Jaya
  • Strong, English & Bahasa Malaysia verbal and written communication skills, mandarin will be plus

Job Types:
Full-time, Permanent

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Performance bonus

  • Cantonese Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Customer Service Centre Full time

    Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

  • Cantonese Customer Service

    1 week ago

    Subang Jaya, Malaysia Customer Service Centre Full time

    **Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

  • Customer Service Executive-freight

    2 weeks ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    Position: Customer Service Executive-Freight services:- Salary: RM :- Location: Kelana Jaya (SS7),Petaling Jaya.This company, a leading international logistics company with offices in major ports in Malaysia are looking to recruit _Customer Service Executive for their freight services_ and to join their freight operations team in Kelana Jaya.About the roleAs...

  • Customer Service Executive

    2 weeks ago

    Kelana Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _Urgently Hiring for English / BM Speaker_Position:Customer Service Executive (Inbound)Salary: Basic RM2000 + AllowanceLocation:Ara Damansara, Petaling JayaWorking Days:5 days, 2 days offWorking Hours:8AM -11PM (2 shfit)REQUIREMENTS:years old At least SPM Certificate or SKM Certificate Mandarin speaker also _AVAILABLE._ Malaysian- FRESH GRADUATED ARE...

  • Customer Service Executive-freight

    3 weeks ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer Service Executive-Freight & Logistics services.**: - **Salary: RM 2500-3500.**: - **Location: Kelana Jaya (SS7),Petaling Jaya.** This company, a leading international logistics company with offices in major ports in Malaysia are looking to recruit _Customer Service Executive for their freight services_ and to join their freight...

  • Customer Service Executive-freight

    4 days ago

    Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer Service Executive-Freight services.**: - **Salary: RM 2800-3500.**: - **Location: Kelana Jaya (SS7),Petaling Jaya.** This company, a leading international logistics company with offices in major ports in Malaysia are looking to recruit _Customer Service Executive for their freight services_ and to join their freight operations team...

  • Customer Service Executive

    3 weeks ago

    Kelana Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _**Urgently Hiring for English / BM Speaker**_ **Position**:Customer Service Executive (Inbound) **Salary**: Basic RM2000 + Allowance **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**:8AM -11PM (2 shfit) **REQUIREMENTS**: - 18 - 55 years old - At least SPM Certificate or SKM Certificate - Mandarin speaker also...

  • Executive, Customer Service

    3 weeks ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

  • Executive, Customer Service

    4 days ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

  • Executive, Customer Service

    7 days ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

  • Executive, Customer Service

    2 weeks ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    About YouCARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and closing...

  • Executive, Customer Service

    2 weeks ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    About YouCARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour.Your Day-To-Day Perform Outbound Calls based on leads assigned by Team Leads...

  • Executive, Customer Service

    2 weeks ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    About YouCARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and closing...

  • Customer Service

    1 month ago

    Kelana Jaya, Malaysia Nuetra Sdn.Bhd Full time

    **Tired of the Ordinary? Be a Customer Service Rockstar!** Do you speak awesome and love making people smile? We're looking for a superstar to join our growing customer service team! Think customer service is just answering phones? Think again! This is your chance to build relationships, be a problem-solving ninja, and make a real difference for our...

  • Customer Service

    4 weeks ago

    Kelana Jaya, Malaysia Nuetra Sdn.Bhd Full time

    **Tired of the Ordinary? Be a Customer Service Rockstar!** Do you speak awesome and love making people smile? We're looking for a superstar to join our growing customer service team! Think customer service is just answering phones? Think again! This is your chance to build relationships, be a problem-solving ninja, and make a real difference for our...

  • Customer Service

    6 days ago

    Kelana Jaya, Malaysia Nuetra Sdn.Bhd Full time

    **Tired of the Ordinary? Be a Customer Service Rockstar!** Do you speak awesome and love making people smile? We're looking for a superstar to join our growing customer service team! Think customer service is just answering phones? Think again! This is your chance to build relationships, be a problem-solving ninja, and make a real difference for our...

  • Customer Service Telesales Executive

    2 months ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

  • Executive, Customer Service Telemarketing

    2 weeks ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

  • Executive, Telemarketer Customer Service

    6 days ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

  • Executive, Customer Service Telesales

    3 weeks ago

    Kelana Jaya, Malaysia Carsome Sdn Bhd Full time

    **About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...