Nightshift Mandarin Customer Service

Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

LocationBangsar SouthOperation Duration9 pm - 9 am ( 8 hours per day)5 working days + 2 days offResponsibilities:Provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering setup, and much more.Navigate processes to properly escalate and coordinate customer responses according...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

**Location** Bangsar South **Operation Duration** 9 pm - 9 am ( 8 hours per day) 5 working days + 2 days off **Responsibilities**: 1. Provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering setup, and much more. 2. Navigate processes to properly escalate and coordinate...

**Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...

In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia Salary Range: RM3000 - RM4000 **Responsibilities**: - Provide good customer service promptly. - Identify and assess...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. - Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

Attending to _**inbound calls**_ for consumer throughout the _**Malaysia / HK / Taiwan Market**_ etc. - Credit Services ( Exceed Overdraft Limit, Unauthorize transactions) **Requirements**: - Possess a _**Diploma / Degree**_ (_**Minimum SPM **_holder must have working experience in customer service) - Must be able to work on _**rotational shifts**_ -...

**NOTE**; This position is a purely night shift work schedule from 8pm-11am(9 hrs per shift) - Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their business needs and challenges. - Collaborate with cross-functional teams to develop and implement effective strategies to meet client objectives and...

In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...

Vacancy: Customer Service - Voice (Mandarin Speaker+ English) Location:, Bangsar South, Kuala Lumpur, Malaysia, Malaysia. **Salary**: The max total salary package is RM4,775 +RM 2000 Joining Bonus to be given in 1st months salary Start Date: 19th Feb, 2024 Headcount: 8 Work Time / Mode: (1.) Time: 9:00 pm to 1:00pm (8 hours working + 1 hour break). -...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

**RESPONSIBILITIES** - Identify and escalate issues appropriately. - Work closely with other relevant department in resolving customer's feedback. - Collect data and update Customer Service Knowledge Base. - Monitor and control numerous concurrent tasks in tandem. - Proactively and independently work to meet targets and goals. - To perform any ad-hoc tasks...