Customer Success Manager
2 weeks ago
Why You Should Build Your Career At Hasbul Brothers
- Expensive opportunity to learn business strategy from a business mentor
- Allowance and panel clinic provided
- EPF/SOCSO/EIS provided
Since our inception in 2011, we have been dedicated to empowering entrepreneurs and businesses to achieve their full potential through innovative training and consulting solutions.
This year, we are on a mission to guide over 5,000 entrepreneurs, and we are looking for passionate individuals to join us in making a difference.
Here are the responsibilities:
-
Prior experience in managing and resolving clients' issues and inquiries in a professional manner.
- To
consult and evaluate a client's business progress and achievements throughout the 1 year. - To understand and have an interest in the business fundamentals specifically in the
Sales & Digital Marketing field. - Prior experience in managing Facebook ads, Instagram ads, or other social media ad platforms.
- To manage, prepare, and keep a record of the client's database and progress report.
- Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency.
- To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients.
- To liaise and work closely with the Customer Relations department to ensure customer service efficiency.
Desired skills & requirements:
-
Important:
- At least
25 years of experience in the digital marketing/ sales/ business field. - To have an interest in the fundamentals of business knowledge and marketing.
- Strong interpersonal skills and good communication skills.
- Attention to detail and commitment to delivering great excellent service.
- The capacity to work independently and collaboratively.
Other Employees Benefits
- Employee Provident Fund (EPF/KWSP)
- SOCSO (PERKESO) & EIS
- Panel Clinic
- Attendance Allowance
- Meal Allowance
- Seminar Allowance
- Mileages claim
- Team Retreat
- Professional Development
Job Types:
Full-time, Permanent
Pay:
RM4, RM4,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Experience:
- Digital marketing: 1 year (required)
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