Account Manager

1 week ago


Cyberjaya, Selangor, Malaysia YUMEIHO ASIA Full time

We are seeking a driven and results-oriented Key Account Manager to join our team and play a pivotal role in managing and expanding relationships with our most valued clients.

You will be responsible for developing strategic partnerships, driving business growth, and ensuring exceptional customer satisfaction within a prestigious client portfolio including government agencies, airlines, healthcare institutions, and government-linked companies (GLCs).


RESPONSIBILITIES
-
Manage assigned key accounts, fostering strong, long-term relationships built on trust and mutual understanding.
-
Act as the primary point of contact for assigned clients, proactively understanding their needs, challenges, and objectives.

  • Leverage your knowledge of our wellness therapy offerings to
    tailor solutions and services that deliver tangible benefits to each client
:

-
Develop and implement strategic account plans to identify opportunities for upselling, cross-selling, and expanding the adoption of our company's offerings within existing accounts.
-
Lead the organization and execution of targeted marketing events for specific client communities, collaborating with internal teams (e.g., marketing, sales) and external partners to raise awareness of our wellness therapy.
-
Coordinate effectively with internal departments (e.g., operations, customer service) to ensure timely delivery of products and services, resolve client issues efficiently, and maintain a high level of customer satisfaction


:

-
Track and report on key performance indicators (KPIs) for assigned accounts, measuring success and identifying areas for improvement.

Experience/Skills Required

:

  • Minimum 3 years of experience in B2B & B2C sales or account management, with a proven track record of exceeding sales targets and building successful client relationships.
  • Strong understanding of the healthcare or wellness industry a plus.
  • Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with clients at all levels.
  • Proven ability to develop and implement strategic account plans that drive business growth.
  • Strong negotiation and problemsolving skills to navigate complex client situations and address concerns effectively.
  • Excellent organizational and time management skills with the ability to prioritize effectively in a fastpaced environment.
  • Proficient in CRM software and comfortable working with data to track and analyse client interactions.

Job Types

:

Full-time, Permanent, Contract

Contract length: 12 months

Pay:
RM1, RM3,500.00 per month

Benefits

:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education

:

  • Bachelor's (preferred)

Experience

:

  • Account Managment (Sales & Marketing): 3 years (preferred)

Language

:

  • English (preferred)
  • Bahasa (preferred)

Location

:

  • Cyberjaya (preferred)

Willingness to travel:

  • 50% (preferred)


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