Customer Service Manager

VACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...

Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues.Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Scope: Southeast Asia TUMI DTC online & offline (Singapore, Malaysia, Thailand, Australia)Reporting to: General Manager of Southeast AsiaKey Responsibilities: Collaborate closely with Customer Service partners, repair center, frontline team, and business heads to deliver top-notch after-sales services and manage escalated cases effectively. Set customer...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

Scope: SE Asia TUMI DTC online & offline (Singapore, Malaysia, Thailand, Australia) Reporting to: General Manager of SE Asia **Key Responsibilities**: - Closely work with CS partners, repair center, frontline team and business heads to provide world-class after sales services and to handle escalated cases effectively. - Establish customer satisfaction...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

Build sustainable relationship of trust with customer through interactive communications. Responsible to attend customer in handling complaints, provide solutions and alternatives. Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions. Assist with product new inquires, refunds and...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Company Venture Smarter - location Malaysia - Get Direction- Deadline 10 Apr 2024, 8:42 AM - Salary USD 5500.00 - USD 7500.00 Job Scope - Provide information about our products and services, such as features, benefits, pricing, and availability - Process orders, payments, refunds, and returns, and update customer records accordingly - Resolve customer...

Admin and Customer Services:Communicating with customers.Responding to messages.Managing platforms.Sending check-in instructions to customers.Providing solutions to customers facing issues during their stay.

A well renowned Client in the Food Manufacturing space is seeking a dynamic Customer Service Leader - APAC & MEA to drive and lead the transformation of its customer service function into a best-in-class setup, collaborating closely with international business operations.In this role, you'll interact with commercial leaders and key customers to enhance...

CompanyVenture Smarter- locationMalaysia Get Direction Deadline10 Apr 2024, 8:42 AM SalaryUSD USDJob Scope Provide information about our products and services, such as features, benefits, pricing, and availability Process orders, payments, refunds, and returns, and update customer records accordingly Resolve customer issues and complaints, or escalate them...