Revenue Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tribeca Serviced Hotel Full time

Job Overview:

A Hotel Revenue Manager is responsible for strategically managing a hotel's pricing, inventory, and distribution channels to maximize revenue and profitability while ensuring guest satisfaction.

He/She analyze market trends, competitor performance and historical data to make informed pricing decisions.

Key Responsibilities
-
Pricing Strategy:

Develop & implement pricing strategies to optimize revenue. Adjust room rates based on demand, seasonality and market conditions.
-
Inventory Management:

Monitor and manage room availability, ensuring the right mix of Room types and rates to meet demand while minimizing unsold inventory.

-
Competitor Analysis:

Regularly assess the performance and pricing strategies of competitors in the local market. Make adjustments to stay competitive.
-
Forecasting:

Create revenue forecasts and budgets based on historical data, market trends and upcoming events. Monitor performance against forecasts and adjust strategies accordingly.
-
Distribution Mgmt
:

Manage and optimize distribution channels, including online travel agencies (OTAs), global distribution systems (GDS), direct bookings, and partnerships with tour operators.

-
Data Analysis:

Analyze data from various sources, including property management systems (PMS), booking engines and market research, to make data driven decisions.

-
Rate Parity:

Ensure rate parity across all distribution channels to maintain a consistent pricing structure and avoid rate undercutting.
-
Promotions & Packages:

Create and manage promotional offers, packages and discounts to attract different customer segments and stimulate demand during low-demand periods.

-
Reports & KPIs:

Generate regular reports and key performance indicators (KPIs) to track revenue performance and communicate results to management.
-
Collaboration:

Work closely with the sales & marketing team to align pricing strategies with promotional efforts, group bookings and marketing campaigns.

-
Technology & Tools:

Utilize revenue management software and tools to assist in pricing decisions and data analysis.
-
Customer Satisfaction:

Balance revenue optimization with guest satisfaction by monitoring guest reviews and feedback to ensure pricing strategies do not negatively impact the guest experience.


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