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Assistant Manager, Ecommerce Category Management

3 months ago

Subang Jaya, Selangor, Malaysia DKSH Full time

Location:

Petaling Jaya, MY, MY
Job Function:Information Technology
Requisition Number:150989
Description:

Job Summary
Focused on e-commerce growth for FMCG category clients from Singapore.

Preferably to have some background in the e-Commerce function, involved in category management and experience dealing with e-retailers/B2B Quick Commerce.


Responsibilities:

  • Responsible for endtoend eCommerce performance including sales, availability, pricing, listings content, listing ranking, onsite visibility, offsite traffic generation, order management, order fulfillment, aftersales service etc
  • Develop and implement sales strategies and generate sales revenue on behalf of clients across eretailers and marketplaces
  • Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
  • Liaise with eCommerce and retail partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
  • Work closely with the crossfunctional and crossBU teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to ensure a reliable and consistent customer experience, aligned with bestpractices (e.g. Modern Trade)
  • Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
  • Conduct business reviews and develop deep insights and actionable recommendations from postevaluation analyses and incorporate into customer strategies
  • Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc)
  • Manages trade claims recovery from clients within contractual terms and full compliance of APMS in A&P control
  • Support in business development efforts in developing eCommerce solutions for clients, growing pipeline for new accounts/clients, and nurture and grow existing digital client account

Job Requirements:

  • Minimally Bachelor's degree in related fields
  • At least 3 years of experience in ecommerce related roles
  • Good communication and interpersonal skills
  • Preferably from a eCommerce enabler/platform, Quick Commerce retailers (e.g. Foodpanda)