Mandarin Customer Service Representative

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Call Centre Representative**: - **Oil & Gas Client**: - **6 months Contract Duration**: - **Damansara Heights, Kuala Lumpur**: - **Monday - Friday [8.00 am - 5.00pm]**: - **Commencement date: 1 January 2024**: - **Required Headcounts: 4**: - **RM 3000/month**: - **Note : Ability to converse in Chinese or Tamil would be added advantage.** 1. Make...

Location: Ara Damansara, Selangor. Base Salary: RM 3000 - RM 3500 Department - Inbound Working Hours - Rotational Shift Start Date - Immediate Joiners Aug/Sept Headcounts - 56 Fresher or Minimum 1 year of Customer Service experience is required **Responsibilities**: - Handling all inbound calls and live chat pertaining to customer general enquiries,...

Lead Generation and Prospecting: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings.- Problem Resolution: Investigating and resolving customer issues or complaints effectively and...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Job Scope**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score Tracking - To ensure customer aware of the subscription renewal period timeline - Follow up with customer subscription renewal status - Support customer enquire or concerns directly to ensure...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

Call Centre Representative:- Oil & Gas Client:- 6 months Contract Duration:- Damansara Heights, Kuala Lumpur:- Monday Friday [8.00 am 5.00pm]:- Commencement date:1 January 2024:- Required Headcounts: 4:- RM 3000/month:- Note : Ability to converse in Chinese or Tamil would be added advantage.Make outbound call to existing and new customers.Assist customers...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

_Ready to break into a vibrant work culture? Look no further! Join INTRIX as a Manager, Customer Service and dive into our young and energetic team._ - Enjoy a hybrid work setup, monthly employee engagement events, and clear career progression paths._ - Are you ready to step up to the challenge? _ - "_**Disruptive**_ _Engineering x _**Simplified**_ _Living x...

**Position : Call Centre Representative** **Tenure: 6 months contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

Company InformationJob Benefits- Basic up to RM4000 (Subject to experience):- Fixed Shift Allowance: Night Shift Allowance Transport Allowance- Quarterly KPI Incentive:- Language Allowance: Dental/Optical yearly allowance Confirmation bonus after 6 monthJob Responsibility Ensure highest standards of service delivery on personalized phone services to our...

**Job descriptions**: - Investigating and resolving customer complaints, ensuring customer satisfaction and retention. - Maintaining a positive and professional demeanor when communicating with customers, even in challenging situations. - Rotational shift : Night shift required. **Requirement**: - **Mandarin/ Cantonese Speaker** **Job Benefits** -...

Job/Position Title: Customer Service Representative Locations: IOI Putrajaya / Damansara Uptown Salary Range: 2.5k-2.8k Working Hours 6 days working 5am / 6am ( Per day total hours 8 hours) Sat (Half day) / Sunday Off Job Summary : Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and...

Qualifications Education background: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or...

Job Scope: Update account maintenance and assist to ensure of the subscription benefit customer care. Assist to get feedback on the Customer Satisfaction Score Tracking To ensure customer aware of the subscription renewal period timeline Follow up with customer subscription renewal status Support customer enquire or concerns directly to ensure the matter...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products - Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for...