Guest Experience Manager

**職責:**- 負責創造難忘的賓客體驗。- 預測客人的需求並與客戶建立融洽的關係。- 專業、勤勉地接受詢問並處理客人投訴。- 較強的追加銷售能力。- 跟進客人的評論,制定適合突出問題的解決方案。- 維護前廳資訊文件夾,其中包含有關房價、計劃、特別優惠卡、GHA...

Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performance of staff, manage the financial aspects of the Spa, deal with suppliers and run advertising campaigns for the spa in order to attract more customers.L&O Collections Sdn BhdDiploma...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Food and Beverage CoordinatorA Food and Beverage Coordinator is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.What will I be doing?As a Food and Beverage Coordinator, you are responsible for working in all areas of Food and Beverage as...

Asst Events ManagerWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

Responsibilities: To answer phones and respond to reservation enquiries from guests, travel agents, online booking sites,and other channels. To assist the daily operation as required. To carry out any other duties when directed by the Reservations Manager, Assistant Reservations Manager or Reservations Supervisor. To do followups relating to reservation...

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in a function rooms, bars, lounges, restaurants, pool area or in-room dinningYou will: set or prepare the outlet ready for service including keeping assigned areas stocked with supplies respond to guests' needs & wants requests, e.g. food or...

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in the spa, cabanas and hotel roomsYou will:Perform professional spa treatments to guests Follow bookings/allocations of treatment task as per appointment book Sell retails products to guests Follow massage steps according to treatment SOPs...

Responsibilities: To handle all meeting groups and to coordinate effectively with all departments concerned so as to ensure smooth running of all event groups. To manages the procurement and delivery of all types of events which include conferences, dinners, weddings, outings and others as allocated by Director of Sales. To issue and monitor Event Orders/...

Attend daily briefings to receive work assignments and instructions. Ensure that key standard procedures are followed during room cleaning. Properly pack trolleys with linen, stationery and necessary equipment before starting work. To clean and set up the guest rooms and bathrooms according to established standards. Check that lighting and television are in...

Job Title: HR managerIndustry: Retail industryLocation: Sungai Petani, KedahJob DetailsOur client specialising in the retail chain industry is looking for an HR Manager. You will play a pivotal role in establishing and managing the Human Resources department. You will be responsible for crafting policies, procedures, and strategies to ensure effective...

List-ID: Today 15:10**Job Description**:- Mencari cleaner perempuan indonesian untuk cuci rumah homestay di Bayu Emas Apartment Batu Ferringhi.RM25 untuk 1 rumah.Masa kerja dari pagi semasa guest check out sampai kerja habis.Syarat:100% kehadiran ketika ada check outBoleh datang ke tempat kerja sendiri pada masa yang tepat tanpa lewatBoleh bekerja...

Job description Perform all checkin and checkout tasks Manage online and phone reservations Ensure proper credit, checkin, checkout and cash handling Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

Job description Perform all checkin and checkout tasks Manage online and phone reservations Ensure proper credit, checkin, checkout and cash handling Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

Pastry ChefWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

Responsibilities: Maintain professional standard in grooming and customer service. Build and maintain professional relationship with existing and new clients. Professionally represent the company to the public. Carry out beauty treatments with care and follow company's standard. Equipped with knowledge about the variety of spa services in the market ranging...

Responsibilities: Collaborate with the Director of Sales and Marketing to develop the annual Business Plan, Hotel Budget and Marketing Plan. Cultivate strong client relationships through attention to detail, promptly follow up, and demonstrating empathy for customer perceptions and needs while maintaining professionalism. Generate periodic sales reports that...

Requirements:Minimum age 21 year oldDiploma / min 1 Years managerial experienceRetail and Hospitality Industry (F&B experience will be an advantage)Job Description:Provide Leadership and manage shift in achieving company goalManage the store team to provide customer with the highest quality product and excellent serviceMonitor and manage costs to ensure...

MINIMUM 2 YEARS WORKING EXPERIENCE IN HOTEL FIELD.GOOD KNOWLEDGE ABOUT HOTEL RESERVATION AND MAINTAINECESalary: RM2, RM3,000.00 per monthSchedule: Day shiftEducation: Diploma/Advanced Diploma (preferred)

Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy. Bridge management and employee relations by addressing demands, grievances or other issues. Manage the recruitment and selection process. Support current and future business needs through the development, engagement, motivation and preservation...