Community Customer Service Agent

Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...

Job Brief:This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directly to Team Leader Customer Service.Responsibilities: Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment...

**Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...

Responsibilities: Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping, vouchers and...

Job Brief:Responsibilities: Setting realistic expectations, resolving fulfilmentrelated problems and providing support to the customer, ensuring a high level of satisfaction. Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce. Manning of...

**Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to...

**Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

Responsibilities: Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. To assist in following up with inbound sales inquiries. Compiling daily lists of leads and delegating them to sales team...

Job Brief: - The SWAT team functions as a one-stop team to handle all escalated complaint cases that require manager call back. These cases originate from either buyer or seller complaints. - Agents in the SWAT team are required to handle high risk cases daily and are required to fully complete handling all cases assigned to them on daily basis. - To...

Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...

**Job Brief**: This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directly to Team Leader Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving...

Responsibilities: Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. To assist in following up with inbound sales inquiries. Compiling daily lists of leads and delegating them to sales team...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

Job Requirement:Fresh graduates are encouraged to apply.Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is...