Marketing and Customer Service
2 weeks ago
**Tanggungjawab**:
- Bertindak sebagai pusat hubungan utama untuk pertanyaan, kebimbangan dan maklum balas pelanggan.
- Membina dan mengekalkan hubungan pelanggan yang kukuh dan tahan lama melalui komunikasi proaktif dan perkhidmatan yang luar biasa.
- Kenal pasti keperluan pelanggan dan mengesyorkan produk atau perkhidmatan yang sesuai untuk memenuhi keperluan tersebut.
- Bekerjasama dengan pasukan dalaman untuk memastikan penyelesaian tepat pada masanya bagi isu dan pertanyaan pelanggan.
- Jejak dan laporkan interaksi dan maklum balas pelanggan untuk memaklumkan keputusan perniagaan dan meningkatkan kepuasan pelanggan.
**Keperluan: **
- Ijazah Sarjana Muda atau Diploma dalam pentadbiran perniagaan, pemasaran, atau bidang yang berkaitan.
- Pengalaman terbukti dalam peranan yang dihadapi pelanggan, sebaik-baiknya dalam industri yang serupa.
- Kemahiran komunikasi dan interpersonal yang sangat baik.
- Kebolehan menyelesaikan masalah yang kuat.
- Kecekapan dalam Microsoft Office Suite (World, Excel, Outlook)
**Faedah: **
- Gaji yang kompetitif dan bonus berasaskan prestasi.
- Persekitaran kerja kolaboratif dan inklusif. - Elaun, KWSP dan Socso disediakan.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1, RM2,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Company car
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- STM/STPM (preferred)
**Experience**:
- Marketing: 1 year (preferred)
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full timeRoles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...
-
Customer Service Officer
2 weeks ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full timeRoles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...
-
Customer Service Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia ELITE ADVANCE SERVICE SDN BHD Full timeRequirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...
-
Customer Service Team Leader
2 weeks ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full timeResponsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time_More Than Just a Job, We Offer an Opportunity to Grow your Career APPLY NOW_ Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre Full...
-
Customer Service Representative
2 weeks ago
Johor Bahru, Johor, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full timeJob Highlights: Location: Medini, Iskandar Puteri, Johor Bahru Opportunity with an international BPO company Rotational shift schedule- Free shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Descriptions: Provide accurate and timely responses to general queries, ensuring...
-
Ecommerce Marketing
2 weeks ago
Johor Bahru, Johor, Malaysia Great Join Marketing Sdn Bhd Full timeDevelop and implement digital marketing strategies to boost sales, online product and store visibility Manage content creation and distribution across all social media platforms (FB, IG, TT, website etc) Cultivate the company's social media presence to drive brand growth and engagement Utilize established marketing policies and procedures to optimize efforts...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia EMA Agensi Pekerjaan Full timeAbout Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia EMA Agensi Pekerjaan Full timeAbout Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time_More Than Just a Job, We Offer an Opportunity to Grow your Career _APPLY NOW_ Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Required language(s): Fluent in English or Bahasa Malaysia Good verbal and written communication skills Able to start immediately**_Additional...
-
Customer Service Representative
2 weeks ago
Johor Bahru, Johor, Malaysia TELEXPRESS CONTACT CENTRE SDN BHD Full timeTelexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...
-
Customer Service
2 weeks ago
Johor Bahru, Johor, Malaysia GCOVE GREEN TECHNOLOGY SDN. BHD. Full time1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...
-
Customer Support/service
2 weeks ago
Johor Bahru, Johor, Malaysia Sing Mah Marketing Sdn Bhd Full timeKey Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...
-
Customer Service
2 weeks ago
Johor Bahru, Johor, Malaysia Handal Indah Sdn Bhd Full timeCustomer Service Representative for Sales & Marketing Handle day to day customer service support Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. Involve in promotional activities, survey or...
-
Sales and Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan EMA Sdn. Bhd. Full timeAbout the company:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...
-
Marketing Assistant jb
2 weeks ago
Johor Bahru, Johor, Malaysia CKT MARKETING SDN. BHD [367779-V] Full timeJOB TITLE: MARKETING ASSISTANT FOR FROZEN FOOD MANUFACTURING**JOB DESCRIPTION:Key Responsibilities: Conduct market research to identify potential opportunities and trends Manage social media accounts, create engaging content, and monitor brand reputation Provide support with product launches, trade shows, and customer engagement events Assist with the...
-
Customer Service Manager
2 weeks ago
Johor Bahru, Johor, Malaysia Randstad Malaysia Full timeabout the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...
-
Customer Service Manager
2 weeks ago
Johor Bahru, Johor, Malaysia Randstad Malaysia Full timeabout the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...
-
Customer Service Executive immediate Hiring
2 weeks ago
Johor Bahru, Johor, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time_More Than Just a Job, We Offer an Opportunity to Grow your Career _APPLY NOW_ Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Required language(s): Fluent in English or Bahasa Malaysia Good verbal and written communication skills Able to start immediately**_Additional...
-
Customer Service Executive immediate Hiring
2 weeks ago
Johor Bahru, Johor, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time_More Than Just a Job, We Offer an Opportunity to Grow your Career _APPLY NOW_ Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Required language(s): Fluent in English or Bahasa Malaysia Good verbal and written communication skills Able to start immediately**_Additional...