Executive, Airlines Inflight Quality

Reports To:Assistant Manager, Inflight Cabin, Entertainment & ConnectivityRole Purpose:With Malaysia Airlines customers in mind, he or she will assist in identifying and selecting onboard movies, television, music, games and publications but not limited to IFE only. To provide a supportive role in maintaining a systematic approach and overseeing all aspects...

Reports To: Manager, Contract & Project ManagementPosition Summary: Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations' commercial agreements to ensure that inflight products and services transactions are governed and protected with valid agreements and in compliance with MAB's contract management...

Reports To: Manager, Airlines Culinary StandardsRole Purpose: Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia Airlines competitively in the inflight catering industry. Ensure timely and...

Reports To:Manager, Quality & Performance ManagementRole Purpose:Support In-Flight Operations Department to ensure KUL based caterers provides consistent quality of meals based on agreed menu specifications and uplifts inflight equipment according to operational requirementKey Accountability: Conduct daily quality checks on the meal production to ensure...

Job Title:Executive, Line OperationsReports To:Senior Manager, Inflight & Catering OperationsRole Purpose:Plan, Coordinate and monitor the completion and execution of overall Stations' catering operations activities to achieve the strategic objectives of the Division to ensure 100% catering ops fulfilment, that in-flight product & services can be delivered...

Reports To: Cabin Crew ManagerRole Purpose: Support In-Flight Services to execute, collect and analyze data with initiatives and track status progress. Perform role as liaison and coordinator for In-Flight Services and stakeholders.Key Accountability: Provide admin support in matters related to In-Flight Services, e.g. MC, EL, Compliments & Complaints,...

Reports To Senior Manager, Project Management OfficeRole Purpose Lead, coach and provide support, tactical coordination and monitoring for all programmes and initiatives carried out for all the departments under Airlines Business (AB) Vertical to ensure its proper closure and successful implementation.Key Accountabilty Support Airlines Business Vertical to...

Reports To: Manager, Crew Safety TrainingRole Purpose: To impart comprehensive safety training to airline crew members. This involves conducting SEP (Safety and Emergency Procedures) Courses and other safetyrelated training programs. Ensure that crew members are wellversed in emergency protocols, evacuation procedures, first aid, and the operation of safety...

Reports To Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation)Role Purpose Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting.Expected to provide excellent customer support by delivering accurate and timely responses to...

Reports To: Deputy Head of Training /Instructional Services ManagerRole Purpose: Ensure effective day to day operations of training delivery, administrative function and ensure training roster for trainers and trainees is effective and in compliance with the rules and regulations aligned with CAAM requirement. Additional function as a safety assistant for...

Reports To: Senior Manager Cabin Crew, In-Flight ServicesRole Purpose: To ensure that cabin crew members adhere to professional grooming standards, creating a consistent and polished appearance that aligns with the airline's brand image. It is crucial role in maintaining a positive and professional impression on passengers while upholding industry...

Reports To: Commercial Comms & Creative Strategy HeadRole Purpose: As the Creative Lead Social Media at Malaysia Airlines, you will play a pivotal role in shaping our brand's social presence and engagement strategy. In today's fastpaced social media landscape, we are seeking a dynamic individual who is not only quick to react to trends but also possesses a...

Reports To:Manager, Digital MarketingRole Purpose:Accountable for the online revenue generation through Malaysia Airlines website through campaign management and partnershipKey Accountabilities: Accountable for the online revenue generation through Malaysia Airlines website. Initiating and managing the strategy and execution plan of digital marketing...

Reports To: Senior Executive, Benefits ServicesPosition Summary: Working together with the team in managing the daytoday staff travelrelated queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time delivering accurate and timely responses to customers.Key Accountability: Manage...

This role is for Malaysian nationals only or people eligible to work in Malaysia only. We do not provide work visa for this role.Basic Function:The role is responsible in assisting the Country Manager or Area Manager with overall sales duties. Promotes the company and handles liaising with travel agents to ensure Philippine Airlines' distribution channel is...

Reports To: Manager, Airport Services Safety AssuranceRole Purpose: Manage and execute Safety and Quality Program for passenger and cargo Operations. Ensuring MAB staff and Ground Services Provider systemwide are complying to regulations and conformance to MAB standard requirements.Key Accountability: Responsible to develop, implement, maintain and enforce...

Reports To:Senior Manager, Quality Assurance & Delivery:Role Purpose:Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards.Key Accountability: Service Quality Assurance (SQA)Planning and Management: Conducting regular service...

Reports To: Duty Manager Aircraft ServicesRole Purpose: Hi-Lift Driver is responsible for promoting and delivering safe, timely and efficient ground handling services including operating all ground equipment to our contractual customer airlines. This is to be carried out in accordance with AeroDarat, regulatory department and customer airlines policies,...

Job Title: Lead, ITBP Airline Operations (Ground Operations)Reports To: Senior Manager, ITBP Airline BusinessRole Purpose: Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security.Key...

Reports To: Assistant Manager, Security, Claims & Loss PreventionRole Purpose: This position is accountable to operationalize, organize, coordinate and administer the endtoend administration and governance of employee related processes by diligently adhering to company policies, procedures, and statutory mandates to ensure sound governance is always uphold...