Executive, Airlines In-flight Contracts

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well....

Reports To:Head Flight DispatchDivision:OperationRole Purpose:Dispatch all MH & FOCA flights in accordance to policies, rules and regulatory requirements for safe, legal and efficient operationsKey Accountability:Support the Flight Crew for the safety and operational control of flights in progress from commencement to its termination. Investigate on overdue...

Reports To: Manager, Airlines Quality & Performance MeasurementRole Purpose: To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as identified and mutually agreed in the Service Level Agreement (SLA).Key Accountability: Performs...

Job Title:Flight DispatcherReports To:Head Flight DispatchDivision:OperationRole Purpose:Dispatch all MH & FOCA flights in accordance to policies, rules and regulatory requirements for safe, legal and efficient operationsKey Accountability:Support the Flight Crew for the safety and operational control of flights in progress from commencement to its...

Job Title: Executive, Group Flight Data AnalysisReports To: Manager, GFDARole Purpose: Executives, GFDA is accountable for the daytoday running of the system (technical support), producing reports and analyses (management and administrative support). Ensuring the smooth running of the FDA as part of accident prevention and flight safety programme.Key...

Reports To: Cabin Crew ManagerRole Purpose: Support In-Flight Services to execute, collect and analyze data with initiatives and track status progress. Perform role as liaison and coordinator for In-Flight Services and stakeholders.Key Accountability: Provide admin support in matters related to In-Flight Services, e.g. MC, EL, Compliments & Complaints,...

Job Description Design the entire service process and model for international flight ticketing, establish comprehensive improvement plans benchmarked against competitors. Address service experience pain points by promoting the streamlining and transformation of upstream and downstream processes with airlines and suppliers, enhancing the overall user...

Reports To: Manager, Airlines Culinary StandardsRole Purpose: Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia Airlines competitively in the inflight catering industry. Ensure timely and...

Reports To: Senior Manager Cabin Crew, In-Flight ServicesRole Purpose: To ensure that cabin crew members adhere to professional grooming standards, creating a consistent and polished appearance that aligns with the airline's brand image. It is crucial role in maintaining a positive and professional impression on passengers while upholding industry...

Reports To:Manager, Quality & Performance ManagementRole Purpose:Support In-Flight Operations Department to ensure KUL based caterers provides consistent quality of meals based on agreed menu specifications and uplifts inflight equipment according to operational requirementKey Accountability: Conduct daily quality checks on the meal production to ensure...

Reports To: Duty Manager Aircraft ServicesRole Purpose: Hi-Lift Driver is responsible for promoting and delivering safe, timely and efficient ground handling services including operating all ground equipment to our contractual customer airlines. This is to be carried out in accordance with AeroDarat, regulatory department and customer airlines policies,...

Reports To: Commercial Revenue Manager Fireflyz.Position Summary: Deliver designated route revenue budget by overseeing and coordinating relevant and insightful pricing and revenue management strategies, policies, routines and actions in order to achieve revenue objectives on designated route which includes evaluation and analysis of demand and competitive...

Reports To Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation)Role Purpose Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting.Expected to provide excellent customer support by delivering accurate and timely responses to...

Reports To: Manager, Alliance & PartnershipRole Purpose:Manage and develop all global airline cooperation/partnerships key to producing partnership revenues for Malaysia Airlines. Airline Partnerships is a strategically important component for Malaysia Airlines' Corporate Planning and Revenue initiatives, by developing and strengthening our partnership...

Reports To: Deputy Head of Training /Instructional Services ManagerRole Purpose: Ensure effective day to day operations of training delivery, administrative function and ensure training roster for trainers and trainees is effective and in compliance with the rules and regulations aligned with CAAM requirement. Additional function as a safety assistant for...

Reports To Senior Manager, Project Management OfficeRole Purpose Lead, coach and provide support, tactical coordination and monitoring for all programmes and initiatives carried out for all the departments under Airlines Business (AB) Vertical to ensure its proper closure and successful implementation.Key Accountabilty Support Airlines Business Vertical to...

Job Description: Customer Services for Airline Project (Mandarin Speaker)Position: Customer Service Representative (Airline Services)Location: Kuala Lumpur, MalaysiaSalary: RM4,000 basic + RM KPI Allowance + Shift AllowanceWorking hour: 24/7 shift rotation (5days a week)Joining Date: September 18, 2023Job Overview:As a Customer Service Representative for our...

Reports To:Assistant Manager, Inflight Cabin, Entertainment & ConnectivityRole Purpose:With Malaysia Airlines customers in mind, he or she will assist in identifying and selecting onboard movies, television, music, games and publications but not limited to IFE only. To provide a supportive role in maintaining a systematic approach and overseeing all aspects...

Reports To:Manager, Digital MarketingRole Purpose:Accountable for the online revenue generation through Malaysia Airlines website through campaign management and partnershipKey Accountabilities: Accountable for the online revenue generation through Malaysia Airlines website. Initiating and managing the strategy and execution plan of digital marketing...

Reports To: Senior Executive, Benefits ServicesPosition Summary: Working together with the team in managing the daytoday staff travelrelated queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time delivering accurate and timely responses to customers.Key Accountability: Manage...