Customer Care Executive

2 weeks ago


Bangsar South, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

About us:

Provides manufacturing solutions in the fields of machine tools, laser technology, electronics, and power tools.

Responsibilities:

  • First point of contact for customers enquiries regarding our product and services.
  • Contacting our current and potential customers to gather information, customer needs, feedback and conducting customer survey for management review.
  • Liaise with the logístical team and courier for delivering equipment and parts.
  • Working with the Logistics team to create PO, DO, Invoices and other related forms.
  • Backup the Inhouse team when required.
  • Following up with Customer ensuring the order is successfully fulfilled.
  • Providing feedback to management on recurring customer issues and suggesting improvements to enhance customer service processes and procedures.
  • Identifying areas of improvement, creating guidelines and SOP to ensure processes are done in and efficient and timely manner.
  • Manage other administrative, office and related tasks as assigned by the immediate superior.

Job Requirements:

-
Bachelor's degree or equivalent work experience.

- Previous experience in customer service, preferably in a call center or similar environment at least one year
:

  • Has background creating invoice,PO,DO and other related forms.**:
  • Has basic understanding in Import/Export and/or INCOTERMS*
  • Excellent communication and interpersonal skills.
  • Strong problemsolving abilities and attention to detail.
  • Ability to multitask, prioritize, and manage time effectively in a fastpaced environment.

Salary:

RM3, RM4,500.00 per month

Education:

  • Bachelor's (required)

Experience:

  • Customer service: 1 year (required)

Language:

  • Mandarin (preferred)


  • Bangsar South, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...


  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...


  • Bangsar South, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant Petaling Jaya**Salary: Up to RM3500Monday - Sunday (2 days rotating)8:30 am until 6:00 pmAbout Us:Join a dynamic team dedicated to delivering exceptional customer service experiences We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and thrive in a...

  • Inbound Customer Care

    2 weeks ago


    Bangsar South, Malaysia AP Millennium Consultants Full time

    Training : 2months - approx.Mon - Fri / 8.30am - 5.30pmTraining Location: Online / PhysicalWorking Hours:Monday - Friday: 8am - 10pmSaturday, Sunday &PH :8am - 10pmMust be willing to work shift rotation.Must possess Laptop/Desktop & Unifi/Broadband for online training (at home)Working Location:Kerinchi(after 3 months - Performers have the potential for...


  • Bangsar South, Malaysia AP Millennium Consultants Full time

    Training : 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical Working Hours: Monday - Friday: 8am - 10pm Saturday, Sunday & PH : 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) Working Location: Kerinchi (after 3 months - Performers have the...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    Job Brief:Responsibilities: Setting realistic expectations, resolving fulfilmentrelated problems and providing support to the customer, ensuring a high level of satisfaction. Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce. Manning of...


  • Bangsar South, Malaysia Smartrend Recruitment & Consultancy Full time

    Job Responsibilities: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and - conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with...

  • Sales Executive

    2 months ago


    Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Responsible to achieve group sales target set by Management - Build relationship with potential clients and perform regular follow-up with existing clients - Conduct market research to identify potential business opportunities and evaluate customer needs - Maintain updated knowledge regarding company services - Keep abreast with latest...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    Duties: Attending to the needs of patients who are undergoing treatment to address their needs and requirements. Develop and implement strategies to improve customer service. To provide polite, professional and accurate response. Respond to queries from customers confidently pertaining to the center's services and facilities Ability to communicate...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    Duties: Attending to the needs of patients who are undergoing treatment to address their needs and requirements. Develop and implement strategies to improve customer service. To provide polite, professional and accurate response. Respond to queries from customers confidently pertaining to the center's services and facilities Ability to communicate...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    Duties: Attending to the needs of patients (focused on China patient) who are undergoing treatment to address their needs and requirements. Develop and implement strategies to improve customer service. To provide polite, professional and accurate response. Respond to queries from customers confidently pertaining to the center's services and facilities...


  • Bangsar, Malaysia Smartrend Recruitment & Consultancy Full time

    **Responsibilities**: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and - conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with...

  • Finance Executive

    3 weeks ago


    Bangsar South, Malaysia Cxl executive Full time

    **Position**: Finance Executive **Location**: Bangsar South **Working Hours **:Monday - Friday / 8.30am - 5.30pm **Salary**: RM3,300 - RM3,500 **Contract Duration**: 6 month (Renewable based on performance) **a. Accounting & Reporting Unit** 1. To perform data entry for current accounting system MSGP during Vector-GP & Raptor-BC Parallel Run...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

  • Clinical Executive

    6 days ago


    Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    To handle the health screening process for customers. To assist in day-to-day operation. To prepare customers for relevant tests or investigations. Maintain good communication with relevant departments and clinics. - Adhere to and implement all company policies and procedures - Manage, assist & conduct relevant medical check-up tests & investigations -...


  • Bangsar South, Malaysia Wonder Byte (M) Sdn Bhd Full time

    **Roles and Responsibilities** - Develop strong rapport and relationships with new and existing customers. - Attend customer enquiry and provide detailed information about company products to customers. - Prepare sales quotations. - Process and manage customers’ orders in compliance with the order fulfilment process. - Arrange booking / delivery...

  • Executive, Licensing

    2 weeks ago


    Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Job Highlights** - Good working environment with excellent benefit - Career development opportunities Reporting to superiors, this role is based on the Management of our LifeCare Group. This role is part of a small but effective Licensing Team. The role covers most aspects of the licensing process from licensee management, product development, asset...

  • Sales Executive

    2 weeks ago


    Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    Responsibilities Responsible to achieve group sales target set by Management Build relationship with potential clients and perform regular followup with existing clients Conduct market research to identify potential business opportunities and evaluate customer needs Maintain updated knowledge regarding company services Keep abreast with latest market trends...


  • Bangsar South, Malaysia MV CONSULTANCY Full time

    *JAWATAN* :(Astro)Customer Service Executive(KL) Sila Whatsapp di 014 6632942 Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak...


  • Bangsar South, Malaysia MV CONSULTANCY Full time

    *JAWATAN* :(Astro)Customer Service Executive(KL) Sila Whatsapp di 014 6632942 Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak...