I-customer Service Executive

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...

Job ID: REF4892ODate posted: 20/02/2024Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious...

Responsibilities: Ensure the preparation of quotation time basis with sufficient details and follow up. Segregation off work to meet shipment arrangements. Attend & assist indoor meetings with customer on related matters. Build and maintain excellent relationships with clients. Handling and understand customer's inquiry and respond accordingly. Follow up on...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Bahasa english- Position: Customer Service ExecutiveQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Bahasa Melayu, English Proficiency in English...

Job Position: Customer Service Executive (English Speaker)Salary Up To RM3200Location: Iskandar Puteri, Johor BahruWorking Hour: 5 days(PH & Weekends)Rotational ShiftJob Descriptions:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products Exceeding customer...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Job Position: Customer Service Executive (English Speaker) Salary Up To RM3200 Location: Iskandar Puteri, Johor Bahru Working Hour: 5 days(PH & Weekends) Rotational Shift Job Descriptions:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsExceeding...

Job Position: Customer Service Executive (Cantonese Speaker) Salary Up To RM4200 Location: Iskandar Puteri, Johor Bahru Working Hour: 5.5 / 6 (PH & Weekends) Rotational Shift Job Descriptions:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsExceeding...

5 working days:- Office Working Hour:- Based in Wadi Hana, JBInterested applicants can also send your updated resume and allow our Consultant to match you with our Clients.Job Scope: Manage incoming and outgoing phone calls. Actively follow up with clients and persuade clients to sign up for our services. Provide accurate, valid, and complete information...

Customer service Executive Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA.Job Requirement:- completed with SPM, UEC, and IGCSE certificates. Proficient in computer typing skills Ability to handle multiple tasks in a fastpaced environment. Good computer...

Role:Customer Service ExecutiveTimings:Night Shift (Contract To Hire)Industry:IT-Hardware & NetworkingWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Mandarin typing skills COMPUTER SKILL Fluent both Cantonese and English Qualification: Completed with SPM, UEC, ICGSE certificateLanguage: Mandarin, Cantonese &...

About Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

About Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

Role:Customer Success SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience Customer Service Executive (Mandarin...

ob Title: Customer Service Executive - (Bahasa+English) / Only EnglishQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Bahasa +English or English onlyResponsibilities: Proficient in English communication (speaking, reading, writing). Handling all inbound calls related to customer general inquiries, complaints, comments, feedback, and other...

5 working days:- Career advancement opportunity:- Based in Wadi Hana, Johor BahruInterested applicants can also send your updated resume and allow our Consultant to match you with our Clients.Job Scope: Manage incoming and outgoing phone calls. Provide accurate, valid, and complete information pertaining to client queries. Handle customer complaints, provide...

_VERY URGENT_Key Responsibilities:Execute programs to identify and nurture customer advocacy.Leverage customer feedback and testimonials to drive business growth and brand loyalty.Lead efforts to minimize churn and maximize customer retention and renewals.Analyze and understand customer health metrics and implement proactive measures to address potential...