![AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.](https://media.trabajo.org/img/noimg.jpg)
I-customer Service Specialist
2 weeks ago
5 working days:
-
Career advancement opportunity:
-
Based in Wadi Hana, Johor Bahru
Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.
Job Scope:
- Manage incoming and outgoing phone calls.
- Provide accurate, valid, and complete information pertaining to client queries.
- Handle customer complaints, provide appropriate solutions and alternatives within
- Identify, assess customers' needs and render assistance to achieve satisfaction
- Provide counselling to domestic helpers and address customers' concern on their
- Consolidate case details to manage monthly reports.
- Undertake ad hoc duties assigned as and when required.
- Keep records of necessary customer interactions and enter all information required
- Follow communication procedures, guidelines, and policies.
- Hold high esteem for the quality of your work and ensure all work is done and
Requirements:
- Ability to communicate (verbal written) in BOTH English and Mandarin
- Preferably specializing equivalent experience
- Able to learn independently
Appreciate if you can include details below in the resume:
Current Address / Location:
Current salary:
Reason of leaving:
Expected salary:
Notice period:
Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd
JTK Number:
JTKSM 1252
Salary:
RM3, RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
-
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