Customer Service Assistant

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Summary of Essential Job Functions: Attend customers' enquiries both walkin and phone calls. Resolve customer enquiries on product or service related matters. Gather customer feedback and report to management. Arrange, schedule and follow up customer's service booking schedule. Assist data entry for sales order and to update delivery schedule to HQ and Sales...

Keeping records of customer interactions, transactions, comments, and complaints. Responding promptly to walkin customer inquiries. Assist in installing the RFID device in the customer's vehicle. Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude toward customers always. To...

Responsibilities: Assist in all purchase orders and deliveries/shipments inquiries/concerns Assist in processing and management of customers' orders with timely deliveries and shipments arrangement Assist to ensure completion in the most optimum manner Assist to review and support/prepare all shipping documents Assist to perform Goods Receive, Delivery...

Arrange roster schedule for customer service department. Providing assistance and advice to customers regarding Company's products or services. Keeping accurate records of discussions or correspondence with customers. Resolves products or services problems by clarifying the customers' complaint, determining the cause of the problem, selecting and explaining...

To be part of hostess in a customer service role, your primary responsibility is to create a positive and welcoming environment for customers or guestsPrimary Duties: This position reports to the Showroom Supervisor &Retail Operations Manager Greeting and welcoming Customers Assisting with Customer Inquiries, handling customer inquiries about various jewelry...

Title :Customer ServiceLocation :City Square JBWorking Days : 6 days (11:00am to 8:00pm / Thursday to Tuesday (Wednesday closed)Nature of Business : Established IT & Home appliances service centre Handle walk in customer Assist the customer in home appliances basic troubleshooting and handle their enquiries Help customer to rectify & troubleshooting the...

Title :Customer Service / Front DeskLocation :City Square JBWorking Days : 6 days (11:00am to 8:00pm / Thursday to Tuesday (Wednesday closed)Nature of Business : Established IT & Home appliances service centre Handle walk in customer Assist the customer in home appliances basic troubleshooting and handle their enquiries Help customer to rectify &...

Title :Customer ServiceLocation :Taman Molek, JBWorking Days : 5.5days (Monday -Friday, 9am-6pm | Saturday -9am-1.00pm)Sun & public holiday offNature of Business : Established Home appliances service centre Handle walk in customer Assist the customer in home appliances basic troubleshooting and handle their enquiries Help customer to rectify &...

Job Position: Customer Service Officer (Fresh Graduate welcomed)Company Background: Airbnb Property ManagementSalary Range: Basic MYR1,900 - MYR3,500Location: Country Darden Danga Bay, Johor BahruBenefit: EPF, SocsoMAIN DUTIES / RESPONSIBILITIES Interacting with walkin customers and providing assistance. Delivering customer support services, including tasks...

Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team. Provide customer support on patient enquiries Schedule appointment with patients Ensure accurate medical dispensary Assist on proper patient record management At least SPM with 1 year of customer service/...

Remark: This job is to work in SingaporeSalary Range: SGD Company Information:Business Nature: EducationProviding quality tuition and learning programs from primary to tertiary education over 20 years.Responsibilities: Acquire a strong working knowledge of the organisation's programmes, services and processes. Ability to deliver a professional and...

Working Hours and Salary Monday to Saturday Shift 1 (10am to 8pm rest 1 hour ) Shift am to 9.30 pm rest 1 hour) Sunday am to 7.30pm rest 1 hour 5 days working per week and 2 days rest Salary RM 2000 to 2300 depend to the experience Perfect attendance allowance RM 200 Contract 4 months ( will renew to 1 year if performance good.)Job description To assist in...

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Customer ServiceSalary:$3,000 to $4,000 (RM10200-RM13600)Location:Kramat LaneWorking Hours: Mon - Fri (Occasionally on Sun/PH) *09:00am - 17:30pm*prefer Mandarin Speaking Assist with urgent customer issues (such as water leaks or lost keys) Document sales and orders Ensure exceptional customer service, addressing complaints and escalating when needed...

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. Responsible for addressing inquiries, resolving issues, and providing assistance Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective solutions....

Reporting to Customer Service Manager and/ or appointed immediate superior. Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...