Reservation & Customer Service Administrator

Role: Customer Service Representative (Reservation) Language: JapaneseStart Date: 5th July & 6th Sep Location: Kuala Lumpur Salary: RM 6000 to RM 7000 Language Allowance: RM 1500 KPI Bonus: Up to 16% Education: Fresh Graduates welcome Experience: Preferred, not mandatory Shift: 07:00am to 10:30 pm (Shift based) Assist customers with reservation inquiries...

Job Number Job Category Sales & MarketingLocation Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with the soliciting and managing of reservations sales-related opportunities. Manages and provides...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. To lead Reservations Agent's Team and ensure their tasks are carried out efficiently. To work closely with other department especially Front Office and Sales...

SummaryWe are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation recordsWhat we offer: Fun and exciting work...

Duties & Responsibilities:You will be responsible for the accurate recording and processing of all reservations. Maximisation of room sales through pro-active selling techniques. Maintain an up-to-date knowledge of the hotel and its room rates, promotions and facilities.Top priority is to telephone courtesy and service consistent with the standard and...

Job Summary:Reservation Agent plays a crucial role in the hospitality industry by managing the reservation process for guests. The job is responsible for handling reservation requests, assisting guests with booking accommodations, and providing excellent customer service. Confirm reservations and inform guests about the terms and conditions. Provide...

Job Descriptions:- Ø Strong customer service skills and able to maintains highest standard of professionalism and attitude with guest, bookers, group, travel agents and internal room reservation related matters.Ø Processes reservations by mails, telephone, fax or central reservation system with upmost accuracy and attention to detail.Ø Ensure prompt and...

SummaryCome and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...

Follow required procedures and processes to resolve customer inquiries. Handle airlines reservation and ticketing. Handle enquiries and reservation for ground arrangement hotel accommodation, transfer, and other travelrelated tasks. Maintain good relationship with clients and suppliers. Perform related duties as required.Job Requirements: Diploma / Degree...

DutiesHandling advance room reservations determining availability, quoting rates documentation of reservation. In addition, be able to monitor and control during a high occupancy stage that all reservations are "Guaranteed" by a form of payment approved by the Hotel. Ensuring that all correspondence to Guest has clarity that a full charge will be levied if...

Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

Job Number Job Category ReservationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

Key responsibilities:Reporting to the Office Manager, your role will be varied include:Generating reports for customers, vendor and management through internal systems as well as EXCEL Extensive data entry and data management that requires accuracy to their internal systems Managing and crosschecking customer data Providing back up support to Reception...

Key responsibilities:Reporting to the Office Manager, your role will be varied include:Generating reports for customers, vendor and management through internal systems as well as EXCEL Extensive data entry and data management that requires accuracy to their internal systems Managing and crosschecking customer data Providing back up support to Reception...

1. Reports directly to the Reservations / Revenue ManagerMake reservations for the guests from all segments, ie. Corporate, Wholesale, OTA, Group, Long-stays, etc.Provide customer service support with the highest standard of professionalism as you navigate through the guests' requestsSell additional services and upselling of the Hotel's products and...

Job Number Job Category ReservationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

Job Number Job Category ReservationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or...

Additional Information Malaysian OnlyJob Number Job Category ReservationsLocation Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax,...