Customer Service Administrator

Key responsibilities:Reporting to the Office Manager, your role will be varied include:Generating reports for customers, vendor and management through internal systems as well as EXCEL Extensive data entry and data management that requires accuracy to their internal systems Managing and crosschecking customer data Providing back up support to Reception...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

Job Description: Admin and Customer Service AssociatePosition: Admin and Customer Service AssociateDepartment: Catering ServicesLocation: Menara IQ, TRXReports to: Executive ChefJob Summary:Key Responsibilities:Administrative Support: Maintain electronic and hard copy filing systems.Customer Service: Handle and resolve customer complaints. Obtain and...

Job DescriptionPractice strong inter-personal skills and critical thinking, while ensuring delivery of high-quality standards and service level to serve the internal and external stakeholder across all channels within the agreed turnaround time (TAT).Responsible for report preparation and presentation, analyses information relating to the work, process flow...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Responsibility: Front Office services Answering phone and online inquiries relating to services, promotions, and packages Actively assist in online/offline marketing and administration Assist in developing promotions and attractive packages and compelling marketing campaigns to drive customer engagement, increase sales, and enhance the overall brand image....

Job Description: Customer Support Administrator (Leads Management)Company Overview:MK Sustainable Metal Trading is a pioneering company in Malaysia's metal industry, committed to reshaping traditional practices through sustainable approaches. With a focus on ethical sourcing, transparent processes, and eco-conscious solutions, we specialize in recycling a...

About the CompanyOur client is recognized as the global market leader in the materials testing industry, responsible for numerous industry firsts and continuously developing products and services to improve the testing experiences of our customers. SummaryThe Administrator will provide administrative support to the Sales and Services departments. The...

3 May 2024- |- Malaysia - Kuala Lumpur- |- Malaysia- |- SalesJOB DESCRIPTION:Frequently follow-up with customer at all times. Communicate closely with salesperson to fulfil customer requirements. Agility in respond in customer queries and request. Deliver fast response and consistent service to maintain close relationship with existing and new customers....

Company Overview:At our core, we believe in the power of people to drive our progress. Creating an environment where everyone can develop and succeed is key for us.Our innovation is what keeps life running smoothly.Together, we have established strong partnerships in the energy sector, turning ambitious ideas into reality: from laying subsea infrastructure...

Team Leadership and Management:Lead, mentor, and motivate a team of customer service representatives.Conduct regular performance evaluations and provide coaching and feedback to enhance team performance.Customer Service Excellence:Develop and implement strategies to enhance the overall customer service experience.Ensure prompt and effective resolution of...

Are you an expert administrator who thrives on working with many stakeholders throughout the week? Do you enjoy working in roles where no two days are the same? If so, then a Services & Operations Administrator role with us might be what you're looking for. As part of our Professional Services team, you'll be at the forefront of our business and providing...

Job Description: Responsible for the general administration functions. Managing correspondences with internal/external stakeholder Responsible in warehouse management. Responsible in office maintenance, office equipment and office furniture. Responsible to liaise with supplier/vendor/contractor for quotation or office repair maintenance, repair office...

Basic Salary: RM2,100Location: Bukit Damansara (Near MRT Semantan)Term: 6 months fixed contractWorking Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PMOff Days: 2 Days (Rotational Basis)Working Arrangement: Hybrid (WFO + WFH)Job Requirements: Diploma or equivalent (Bachelor's degree preferred). Proven experience in customer service, data entry, or administrative...

Key responsibilities:Reporting to the Office Manager, your role will be varied include:Generating reports for customers, vendor and management through internal systems as well as EXCEL Extensive data entry and data management that requires accuracy to their internal systems Managing and crosschecking customer data Providing back up support to Reception...