Group General Manager/business Development

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia IMS F &B GROUP SDN BHD Full time

Position Overview:

As a Group General Manager/Business Development Manager/Operations Manager, you will play a pivotal role in overseeing the overall business operations, strategic growth, and day-to-day management of multiple locations or departments within a company.

You will be responsible for driving business development initiatives, optimizing operational efficiency, ensuring financial success, and fostering a positive work environment.

This position requires strong leadership skills, business acumen, and the ability to manage multiple stakeholders and teams.

Responsibilities:
1.

Strategic Planning and Business Development:

  • Develop and implement business strategies and plans to drive growth, increase revenue, and expand market presence.
  • Identify new business opportunities, conduct market research, and assess potential risks and challenges.
  • Collaborate with senior management to establish goals, objectives, and performance metrics.
  • Build and maintain relationships with key stakeholders, clients, and partners to enhance business opportunities. 2.

Operational Management:

  • Oversee the daytoday operations of multiple locations or departments, ensuring smooth and efficient workflow.
  • Develop and implement operational policies, procedures, and guidelines to optimize productivity and quality.
  • Monitor operational performance, analyze data, and implement improvements to achieve operational excellence.
  • Coordinate and collaborate with crossfunctional teams to ensure seamless coordination and execution of projects and initiatives.
  • Manage budgets, control costs, and ensure financial targets are met. 3.

Team Leadership and Development:

  • Provide leadership and guidance to managers and teams, fostering a culture of collaboration, innovation, and continuous improvement.
  • Recruit, train, and develop a highperforming team, ensuring appropriate staffing levels and talent management.
  • Set performance expectations, conduct regular performance evaluations, and provide coaching and feedback.
  • Promote a positive work environment, encouraging teamwork, open communication, and employee engagement. 4.

Customer Relations and Satisfaction:

  • Maintain a customercentric approach, ensuring high levels of customer satisfaction and loyalty.
  • Monitor customer feedback and reviews, implementing strategies to address issues and improve customer experience.
  • Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any concerns. 5.

Financial Management:

  • Develop and manage budgets, financial forecasts, and business performance metrics.
  • Monitor financial performance, analyze variances, and implement corrective actions as needed.
  • Identify opportunities for cost optimization, revenue generation, and profitability improvement.
  • Ensure compliance with financial regulations and reporting requirements.

Requirements:

  • Previous experience in a senior management role, such as Group General Manager, Business Development Manager, or Operations Manager.
  • Strong business acumen and proven track record in business development, strategic planning, and operational management.
  • Excellent leadership and managerial skills, with the ability to inspire and motivate teams.
  • Sound knowledge of business principles, financial management, and operational best practices.
  • Strong analytical and problemsolving abilities, with a datadriven approach to decisionmaking.
  • Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively.
  • Ability to work in a fastpaced, dynamic environment and manage multiple priorities.
  • Familiarity with relevant industry trends, regulations, and market dynamics.
  • Degree in Business Administration, Management, or a related field is preferred.

Note:
The specific requirements and responsibilities may vary depending on the organization and its industry. This job description provides a general overview of the roles and expectations.
IMS F&B GROUP SDN BHD
Bachelor's or Equivalent

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