Airline Customer Service Executive
2 weeks ago
JOB HIGHLIGHTS:
- Accessible by public transportations (LRT/MRT)
- Attractive salary package
- No night shift
JOB SCOPE:
- Respond to customers' general queries, complaints/feedbacks in a timely and accurate way
- Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc.
- Manage customer complaints and feedbacks accordingly
REQUIREMENT:
- Excellent English and Mandarin communication (verbal & written) skills.
- Diploma and above
- Minimum 6 months of experience in the Airline industry from a call center background
- Training provided
Pay:
Up to RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- Do you have experience in the Airline industry from a call center background?
- Are you able to start on 26th April 2024?
Education:
- Diploma/Advanced Diploma (preferred)
Language:
- Mandarin (required)
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