Operations Support Manager

2 weeks ago


Tun Razak Exchange, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

The Operations Support Manager plays an important role in providing high-level administrative and operational support to the Store General Manager while overseeing various aspects of backend operations within the department store.

He/ she acts as a proxy for the Store GM and responsible for ensuring seamless coordination between frontend and backend operations, leading a collaborative team, and ensuring compliance with company policies and regulatory requirements.


Key Responsibilities:

  • Oversee the Accounts, Human Resources, IT, Cash Management and other backend departments, fostering a collaborative and high-performing team environment.
  • Ensure adherence to company policies, procedures, and regulatory requirements across all backend departments, and implement measures to mitigate operational risks.
  • Maintain a high level of organization and attention to detail to ensure all tasks are completed accurately and efficiently.
  • Proactively identify and resolve any operational challenges that may arise, communicating with management as needed.
  • Collaborate with cross-functional teams to develop and implement support processes,procedures, and best practices.

Qualifications:

  • Diploma/Degree in Retail Management, Hotel Management or its equivalent.
  • Proven experience in operations management, preferably in the retail industry
  • Strong leadership skills and professional image.
  • Demonstrable ability to work both independently and in a team environment
  • Ability to work flexible schedules, including weekends and holidays

Pay:
From RM8,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Professional development

Schedule:

  • Holidays
  • Rotational shift

Application Question(s):

  • Expectation salary:

Experience:

  • Retail management: 10 years (required)
Application Deadline: 05/25/2024

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