L1 Customer Support Agent

First Person to deal with IT related issues Malaysia Petaling Jaya, Selangor Young professionals Fulltime— Your Benefits —**: Buddy program Flat hierarchies Health insurance International environment Job with purpose Onboarding programYour skills:Fluent Japanese & English Excellent communication L1 Remote Support for Windows based environmentYour Tasks:...

JOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Manage customer complaints and feedbacks accordinglyREQUIREMENTS:- No Customer Service Experience needed:- Fresh Graduates are encouraged to apply:- Training will be provided: Excellent command of English in both verbal and written communication Able to work...

Role Title : Customer Service L1 Service Associate Work From Office mode Location : 3rd floor, Infinite Centre, Unit L32, 1 Jalan 13/6, 46200 Petaling Jaya, Selangor. Salary Package : up to RM4000 (Basic Pay), RM200 (R&R Allowance) Medical & Hospitalization entitlement Training is provided Fully vaccinated applicants only Able to start immediately Operation...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and...

EMC Network Analyst L1Petaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our...

EMC Network Analyst L1Petaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

About UsBjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, , helps millions find the insurance policy with the best value and highest coverage for them.Our core strengths are in navigating the most complex...

ROLE :TELESALES AGENT- Position: Telesales Agent - ( Malay and English ):Working Location: Petaling Jaya, 46100 Selangor, Malaysia- Working Hours: Shift A : 9am-6pm Shift B : 11am/ 12pm - 8pm/9pm ( Rotation Shift )- Working Days :5.5 days a week (Monday Sunday),Off Day: Based on schedule given- Job type :1 year contract- Salary : Basic: Sales KPI bonus-...

Position Summary:Key Responsibilities: Diagnose and resolve related issue base on reallife scenario. Assist customer with the setup and configuration of their smartphone. Guide customer through the setting stepbystep. Track, Document, and Manage all customer request using the CRM system. Ensure all issues are tracked accurately and provide update to...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

ROLE :TELESALES AGENT-Take care and support close customers, provide preferential programs for customers to increasesales -Completing the assigned KPIs as prescribedSpecialized knowledge and skills:Necessary skills:Voice clear, fluent, good communication. And a good telesales person needs to knowhowtofocus on needs and the customer's desire to be able to...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Tasks: Providing 24/7 printing area support to nontechnical endusers Analyzing issues and implementing a correct resolution Contact and provide troubleshooting steps to endusers Dealing with printer supplies queries Remote printer configuration Deployment of firmware and SafeCom software SafeCom account maintenance Knowledge base maintenanceRequirements:...

Tasks: Provide remote L1 Support to End Users; Analyzing problem & putting correct resolution in place; Troubleshooting and relating resolution procedures to nontechnical end- users,- opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; Monitoring the correct timelines (SLA)Requirements: JLPT N1/N2 Japanese...

Responsibility: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. Gather feedback from drivers, passengers and Merchants, observe frontline issues such as booking...

Role : Support SpecialistDocumentation to bring during the interview:Updated Resume with 2 referencesJob Details:Salary : Min RM 2,500 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension based on the performance)Must be willing to work on 24-hour-rotation shift.Responsibility:Provide quality customer support (24/7) through LiveChat...

Job Details 2 Year(s) of Experience Open for Fresh Graduates PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate Others Malaysian only Face to Face / Video Call Test / Assessment will be conductedJob Requirement / ResponsibilityResponsibility:Provide quality customer support (24/7) through LiveChat and Digital channels for our customers.Monitor various...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...