L1 Customer Support

Role Title : Customer Service L1 Service Associate Work From Office mode Location : 3rd floor, Infinite Centre, Unit L32, 1 Jalan 13/6, 46200 Petaling Jaya, Selangor. Salary Package : up to RM4000 (Basic Pay), RM200 (R&R Allowance) Medical & Hospitalization entitlement Training is provided Fully vaccinated applicants only Able to start immediately Operation...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and...

EMC Network Analyst L1Petaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our...

EMC Network Analyst L1Petaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our...

JOB SCOPE: Act as first contact person for technical issues inquiries. Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting)REQUIREMENTS: Minimum SPM No experience needed.- Able to work on rotational shift (Morning, afternoon and late-night shift)Job Types: Full-time, Fresh...

Customer Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Proactively follow up with customers to confirm order upon deliver. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure the shipment process is successfully delivered to customer. Respond customers on...

Tasks: Providing 24/7 printing area support to nontechnical endusers Analyzing issues and implementing a correct resolution Contact and provide troubleshooting steps to endusers Dealing with printer supplies queries Remote printer configuration Deployment of firmware and SafeCom software SafeCom account maintenance Knowledge base maintenanceRequirements:...

Tasks: Provide remote L1 Support to End Users; Analyzing problem & putting correct resolution in place; Troubleshooting and relating resolution procedures to nontechnical end- users,- opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; Monitoring the correct timelines (SLA)Requirements: JLPT N1/N2 Japanese...

First Person to deal with IT related issues Malaysia Petaling Jaya, Selangor Young professionals Fulltime— Your Benefits —**: Buddy program Flat hierarchies Health insurance International environment Job with purpose Onboarding programYour skills:Fluent Japanese & English Excellent communication L1 Remote Support for Windows based environmentYour Tasks:...

Role : Support SpecialistDocumentation to bring during the interview:Updated Resume with 2 referencesJob Details:Salary : Min RM 2,500 - RM 3,000Fixed Shift Allowance : RM500Contract : 1 year (view to extension based on the performance)Must be willing to work on 24-hour-rotation shift.Responsibility:Provide quality customer support (24/7) through LiveChat...

Job Details Salary : Min RM 2,000 RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on performance) Must be willing to work on 24hourrotation shift.Responsibility Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call...

Job Responsibilities Troubleshooting and solving existing technical issues according to the timeline defined inSLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Job Summary:As a Customer Service Executive, you will be playing a crucial role in ensuring the smooth and efficient operation of our customer service department.Responsibilities:Customer Management Respond swiftly and professionally to any questions, issues, and complaints from customers. Provide product information and guidance to customers. Examine and...

Customer Data ManagementCustomer SupportHandle customer complainsManage account ReceivablesSales staff Support on orders, marketing tools, and samplesAssist Inventory Manager to fulfill sales orders; Requirements:Accounting and financeBusiness ManagementPresentation skillsGood knowledge in Microsoft office tools

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

RESPONSIBILITIES AND TASKS Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service...

Job Descriptions: Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. Ensure KPI targets (eg:service levels,...

Job Responsibility Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) Guiding customers with Application functionalities Technical Skills (SQL skills) to achieve zero repeat request. Assisting the Project Team with resolving certain technical functions in a timely manner. Working/Communicating with...

Position:Customer Support - Network InboundIntake:4th December 2023Industry: TelecommunicationEmployment Type: 6-Months Contract (Renewable based on performance)Working Location: Bandar Sunway, SelangorWorking Day/ Hour:5 days' work-week/ Rotational Shifts - including weekends and public holidays (earliest shift at 8 AM, last shift ends at 12 AM)Monthly...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole. Use...